:root {
  --vvm-blue: #007c91;
  --vvm-blue-dark: #056a7d;
  --vvm-blue-soft: #eaf8fa;
  --vvm-brand-blue: #008fa6;
  --vvm-brand-cyan: #16b8c8;
  --vvm-orange: #e2a12b;
  --vvm-ink: #1f2d33;
  --vvm-muted: #5d6d74;
  --vvm-line: #d9e4e6;
  --vvm-bg: #f3f7f8;
  --vvm-panel: #ffffff;
  --vvm-viewport-height: 100dvh;
  --vvm-viewport-top: 0px;
  --vvm-keyboard-height: 0px;
  --vvm-safe-top: env(safe-area-inset-top, 0px);
  --vvm-safe-right: env(safe-area-inset-right, 0px);
  --vvm-safe-bottom: env(safe-area-inset-bottom, 0px);
  --vvm-safe-left: env(safe-area-inset-left, 0px);
}

html:has(body.vvm-demo-surface),
html:has(body.vvm-live-surface) {
  margin-top: 0 !important;
  overflow: hidden !important;
  background: var(--vvm-bg) !important;
}

body.vvm-demo-surface,
body.vvm-live-surface {
  margin: 0 !important;
  padding: 0 !important;
  min-height: 100dvh !important;
  overflow: hidden !important;
  background: var(--vvm-bg) !important;
}

body.vvm-demo-surface #wpadminbar,
body.vvm-live-surface #wpadminbar {
  display: none !important;
}

body.vvm-demo-surface > :not(.vvm-root):not(script):not(link):not(style),
body.vvm-live-surface > :not(.vvm-root):not(script):not(link):not(style) {
  visibility: hidden;
}

/* Service Flow is infrastructure-only on Messenger. This defensive rule also
   prevents a stale cached copy of its retired overlay from creating a hybrid UI. */
body.vvm-live-surface #vvf-global-overlay.vvf-overlay {
  display: none !important;
}

/* Customer Core remains the single owner of mobile/OTP authentication. The
   full-screen messenger must not hide that shared overlay. */
body.vvm-live-surface > #vvcc-login-overlay.vvcc-login-overlay.open {
  z-index: 2147483610 !important;
  visibility: visible !important;
}

.vvm-root,
.vvm-root *,
.vvm-root *::before,
.vvm-root *::after {
  box-sizing: border-box;
}

.vvm-root {
  position: fixed;
  z-index: 2147483000;
  top: var(--vvm-viewport-top);
  right: 0;
  bottom: auto;
  left: 0;
  margin: 0 !important;
  padding: 0;
  width: 100%;
  height: var(--vvm-viewport-height);
  color: var(--vvm-ink);
  background: var(--vvm-bg);
  direction: rtl;
  text-align: right;
  font-family: var(--vv-font, "Vazirmatn", Tahoma, Arial, system-ui, sans-serif);
  font-size: 14px;
  font-weight: 500;
  line-height: 1.5;
  font-synthesis: none;
  -webkit-font-smoothing: antialiased;
  -webkit-tap-highlight-color: transparent;
  overscroll-behavior: none;
  visibility: visible !important;
}

.vvm-root button,
.vvm-root input,
.vvm-root textarea {
  font: inherit;
}

.vvm-root button,
.vvm-root a {
  -webkit-tap-highlight-color: transparent;
}

.vvm-root button {
  color: inherit;
}

.vvm-root svg {
  display: block;
  width: 22px;
  height: 22px;
  pointer-events: none;
}

.vvm-root [hidden] {
  display: none !important;
}

.vvm-boot,
.vvm-noscript {
  position: absolute;
  inset: 0;
  display: grid;
  place-content: center;
  justify-items: center;
  gap: 7px;
  background: var(--vvm-bg);
}

.vvm-boot__mark {
  display: grid;
  width: 66px;
  height: 66px;
  place-items: center;
  border-radius: 22px;
  background: linear-gradient(145deg, #31b7e6, #087cad);
  color: #fff;
  font-size: 31px;
  font-weight: 800;
  box-shadow: 0 16px 34px rgba(8, 124, 173, .22);
}

.vvm-boot strong { font-size: 18px; }
.vvm-boot small { color: var(--vvm-muted); }

.vvm-app {
  width: 100%;
  height: 100%;
}

.vvm-shell {
  position: relative;
  display: grid;
  grid-template-columns: minmax(300px, 360px) minmax(0, 1fr) 0;
  width: 100%;
  height: 100%;
  overflow: hidden;
  overflow: clip;
  background: #fff;
}

.vvm-app.vvm-info-open .vvm-shell {
  grid-template-columns: minmax(300px, 350px) minmax(0, 1fr) minmax(310px, 370px);
}

.vvm-sidebar,
.vvm-chat,
.vvm-case-panel {
  min-width: 0;
  height: 100%;
}

.vvm-sidebar {
  position: relative;
  z-index: 4;
  display: flex;
  flex-direction: column;
  border-left: 1px solid var(--vvm-line);
  background: var(--vvm-panel);
  overflow: hidden;
}

.vvm-sidebar__head {
  display: grid;
  grid-template-columns: 46px 1fr 46px;
  align-items: center;
  gap: 8px;
  min-height: 70px;
  padding: calc(9px + var(--vvm-safe-top)) 12px 9px;
  border-bottom: 1px solid #eef2f4;
}

.vvm-brand {
  display: flex;
  min-width: 0;
  align-items: center;
  gap: 10px;
}

.vvm-brand__mark,
.vvm-avatar {
  position: relative;
  display: grid;
  flex: 0 0 auto;
  place-items: center;
  overflow: hidden;
  border-radius: 15px;
  background: linear-gradient(145deg, #36b8e4, #0b84b4);
  color: #fff;
  font-weight: 800;
}

.vvm-brand__mark {
  width: 43px;
  height: 43px;
  font-size: 21px;
  box-shadow: 0 8px 20px rgba(0, 124, 145, .18);
}

.vvm-brand__copy {
  min-width: 0;
}

.vvm-brand__copy strong,
.vvm-brand__copy small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.vvm-brand__copy strong {
  font-size: 17px;
  font-weight: 800;
  letter-spacing: -.25px;
}

.vvm-brand__copy small {
  margin-top: 1px;
  color: #687983;
  font-size: 12px;
  font-weight: 600;
}

.vvm-icon-btn {
  position: relative;
  display: grid;
  width: 44px;
  height: 44px;
  min-width: 44px;
  padding: 0;
  place-items: center;
  border: 0;
  border-radius: 14px;
  background: transparent;
  cursor: pointer;
  transition: background .16s ease, transform .16s ease, color .16s ease;
}

.vvm-icon-btn:hover { background: #f0f5f7; }
.vvm-icon-btn:active { transform: scale(.94); }
.vvm-icon-btn:focus-visible,
.vvm-primary-btn:focus-visible,
.vvm-case-item:focus-visible,
.vvm-chip:focus-visible {
  outline: 3px solid rgba(0, 143, 166, .26);
  outline-offset: 2px;
}

.vvm-new-btn {
  color: #fff;
  background: var(--vvm-blue);
  box-shadow: 0 8px 20px rgba(0, 124, 145, .22);
}

.vvm-new-btn:hover { background: var(--vvm-blue-dark); }

.vvm-search-wrap {
  padding: 10px 12px 7px;
}

.vvm-search {
  position: relative;
  display: flex;
  align-items: center;
  gap: 8px;
  min-height: 44px;
  padding: 0 12px;
  border: 1px solid #e1e8eb;
  border-radius: 15px;
  background: #f5f8f9;
  color: #91a0a8;
}

.vvm-search:focus-within {
  border-color: #9fd8ed;
  background: #fff;
  box-shadow: 0 0 0 3px rgba(0, 143, 166, .09);
}

.vvm-search svg { width: 19px; height: 19px; }

.vvm-search input {
  min-width: 0;
  flex: 1;
  border: 0;
  outline: 0;
  background: transparent;
  color: var(--vvm-ink);
  font-size: 13px;
  font-weight: 600;
}

.vvm-search input::placeholder { color: #87969e; font-weight: 500; opacity: 1; }

.vvm-filters {
  display: flex;
  gap: 7px;
  padding: 3px 12px 10px;
  overflow-x: auto;
  scrollbar-width: none;
}

.vvm-filters::-webkit-scrollbar { display: none; }

.vvm-chip {
  min-height: 34px;
  padding: 6px 12px;
  white-space: nowrap;
  border: 1px solid #e0e7ea;
  border-radius: 999px;
  background: #fff;
  color: #536771;
  font-size: 13px;
  font-weight: 700;
  cursor: pointer;
}

.vvm-chip.is-active {
  border-color: #bde4f2;
  background: var(--vvm-blue-soft);
  color: #087eaa;
  font-weight: 700;
}

.vvm-case-list {
  min-height: 0;
  flex: 1;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-color: #cdd8dd transparent;
  scrollbar-width: thin;
}

.vvm-section-label {
  padding: 5px 16px 7px;
  color: #71818a;
  font-size: 12px;
  font-weight: 600;
}

.vvm-case-item {
  position: relative;
  display: grid;
  grid-template-columns: 54px minmax(0, 1fr) auto;
  gap: 10px;
  width: 100%;
  min-height: 76px;
  padding: 10px 13px;
  border: 0;
  border-bottom: 1px solid #f0f3f4;
  background: #fff;
  text-align: right;
  cursor: pointer;
  transition: background .14s ease;
}

.vvm-case-item:hover,
.vvm-case-item.is-active { background: #f0f9fc; }

.vvm-avatar {
  width: 52px;
  height: 52px;
  border-radius: 18px;
  font-size: 15px;
  letter-spacing: -.5px;
}

.vvm-avatar--orange { background: linear-gradient(145deg, #ffb172, #e6763e); }
.vvm-avatar--teal { background: linear-gradient(145deg, #4bc8bf, #198b86); }
.vvm-avatar--violet { background: linear-gradient(145deg, #9c9ee8, #6664bd); }
.vvm-avatar--gray { background: linear-gradient(145deg, #9eabb2, #65757e); }

.vvm-avatar__dot {
  position: absolute;
  left: 1px;
  bottom: 1px;
  width: 13px;
  height: 13px;
  border: 3px solid #fff;
  border-radius: 50%;
  background: #37bf79;
}

.vvm-case-item__body { min-width: 0; padding-top: 1px; }

.vvm-case-item__title,
.vvm-case-item__preview {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.vvm-case-item__title { font-size: 15px; font-weight: 800; }

.vvm-case-item__preview {
  margin-top: 5px;
  color: #62737c;
  font-size: 13px;
  font-weight: 600;
}

.vvm-case-item__status {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  margin-top: 5px;
  color: #168ab7;
  font-size: 11px;
  font-weight: 700;
}

.vvm-case-item__status::before {
  content: "";
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: currentColor;
}

.vvm-case-item__meta {
  display: flex;
  min-width: 34px;
  flex-direction: column;
  align-items: flex-end;
  gap: 7px;
  color: #7d8c94;
  font-size: 11px;
  font-weight: 600;
}

.vvm-unread {
  display: grid;
  min-width: 22px;
  height: 22px;
  padding: 0 6px;
  place-items: center;
  border-radius: 999px;
  background: var(--vvm-blue);
  color: #fff;
  font-size: 10px;
  font-weight: 800;
}

.vvm-empty-list {
  display: grid;
  min-height: 280px;
  place-content: center;
  justify-items: center;
  padding: 30px;
  text-align: center;
  color: var(--vvm-muted);
}

.vvm-empty-list svg { width: 44px; height: 44px; margin-bottom: 8px; color: #a7cddc; }
.vvm-empty-list strong { color: var(--vvm-ink); }
.vvm-empty-list p { max-width: 250px; margin: 5px 0 0; font-size: 12px; }

.vvm-sidebar__foot {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 9px 14px calc(9px + var(--vvm-safe-bottom));
  border-top: 1px solid #eef2f4;
  background: rgba(255, 255, 255, .96);
}

.vvm-sidebar__foot small { color: #73838b; font-size: 11px; font-weight: 600; }

.vvm-demo-badge {
  display: inline-flex;
  min-height: 28px;
  align-items: center;
  padding: 4px 9px;
  border-radius: 999px;
  background: #fff4eb;
  color: #b76531;
  font-size: 10px;
  font-weight: 700;
}

.vvm-chat {
  position: relative;
  z-index: 2;
  display: flex;
  flex-direction: column;
  background-color: #e7eff2;
  background-image:
    radial-gradient(circle at 20px 20px, rgba(54, 128, 158, .045) 2px, transparent 2px),
    radial-gradient(circle at 60px 60px, rgba(54, 128, 158, .035) 3px, transparent 3px);
  background-size: 80px 80px;
  overflow: hidden;
}

.vvm-chat-empty {
  display: grid;
  flex: 1;
  place-content: center;
  justify-items: center;
  gap: 7px;
  padding: 28px;
  text-align: center;
  color: #6f7f88;
}

.vvm-chat-empty__art {
  display: grid;
  width: 112px;
  height: 112px;
  margin-bottom: 8px;
  place-items: center;
  border-radius: 36px;
  background: rgba(255, 255, 255, .74);
  box-shadow: 0 16px 44px rgba(54, 82, 94, .09);
  color: var(--vvm-blue);
}

.vvm-chat-empty__art svg { width: 52px; height: 52px; }
.vvm-chat-empty strong { color: var(--vvm-ink); font-size: 17px; }
.vvm-chat-empty p { max-width: 320px; margin: 0; font-size: 12px; line-height: 1.9; }

.vvm-chat__active {
  display: flex;
  min-height: 0;
  flex: 1;
  flex-direction: column;
}

.vvm-chat-head {
  position: relative;
  z-index: 4;
  display: grid;
  grid-template-columns: auto 1fr auto;
  align-items: center;
  gap: 8px;
  min-height: 70px;
  padding: calc(9px + var(--vvm-safe-top)) 12px 9px;
  border-bottom: 1px solid var(--vvm-line);
  background: rgba(255, 255, 255, .96);
  backdrop-filter: blur(16px);
}

.vvm-chat-head__start,
.vvm-chat-head__actions {
  display: flex;
  align-items: center;
  gap: 2px;
}

.vvm-chat-head__identity {
  display: flex;
  min-width: 0;
  align-items: center;
  gap: 9px;
  border: 0;
  background: transparent;
  text-align: right;
  cursor: pointer;
}

.vvm-chat-head__identity .vvm-avatar {
  width: 46px;
  height: 46px;
  border-radius: 16px;
  font-size: 13px;
}

.vvm-chat-head__copy { min-width: 0; }

.vvm-chat-head__copy strong,
.vvm-chat-head__copy small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.vvm-chat-head__copy strong { font-size: 14px; }
.vvm-chat-head__copy small { margin-top: 2px; color: #4ca074; font-size: 10px; }

.vvm-back-btn { display: none; }

.vvm-pinned {
  position: relative;
  z-index: 3;
  display: grid;
  grid-template-columns: 5px minmax(0, 1fr) 38px;
  align-items: center;
  gap: 9px;
  min-height: 55px;
  padding: 7px 12px;
  border: 0;
  border-bottom: 1px solid #e3eaed;
  background: rgba(250, 253, 254, .97);
  cursor: pointer;
}

.vvm-pinned__bar {
  align-self: stretch;
  border-radius: 999px;
  background: var(--vvm-orange);
}

.vvm-pinned strong,
.vvm-pinned small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.vvm-pinned strong { color: #a95b2d; font-size: 11px; }
.vvm-pinned small { margin-top: 1px; color: #687780; font-size: 11px; }

.vvm-messages {
  position: relative;
  min-height: 0;
  flex: 1;
  padding: 20px max(18px, calc((100% - 760px) / 2)) 12px;
  overflow-y: auto;
  overscroll-behavior: contain;
  scroll-behavior: smooth;
  scrollbar-color: rgba(91, 113, 124, .3) transparent;
  scrollbar-width: thin;
}

.vvm-day {
  display: table;
  margin: 0 auto 14px;
  padding: 5px 10px;
  border-radius: 999px;
  background: rgba(255, 255, 255, .78);
  color: #6f7f87;
  font-size: 10px;
  box-shadow: 0 3px 12px rgba(54, 76, 86, .05);
  backdrop-filter: blur(10px);
}

.vvm-message-row {
  display: flex;
  margin: 7px 0;
  justify-content: flex-start;
}

.vvm-message-row.is-mine { justify-content: flex-end; }
.vvm-message-row.is-system { justify-content: center; }

.vvm-bubble {
  position: relative;
  max-width: min(78%, 560px);
  padding: 9px 11px 6px;
  border-radius: 17px 17px 17px 5px;
  background: #fff;
  box-shadow: 0 2px 8px rgba(44, 68, 79, .08);
  overflow-wrap: anywhere;
}

.vvm-message-row.is-mine .vvm-bubble {
  border-radius: 17px 17px 5px 17px;
  background: #dff6ff;
}

.vvm-bubble p {
  margin: 0;
  white-space: pre-wrap;
  font-size: 13px;
  line-height: 1.85;
}

.vvm-message-meta {
  display: flex;
  min-height: 16px;
  align-items: center;
  justify-content: flex-end;
  gap: 3px;
  margin-top: 1px;
  color: #8b999f;
  direction: ltr;
  font-size: 9px;
}

.vvm-message-meta svg { width: 14px; height: 14px; color: #42a4ca; }

.vvm-system-card {
  width: min(90%, 520px);
  padding: 10px 13px;
  border: 1px solid rgba(192, 207, 214, .85);
  border-radius: 14px;
  background: rgba(255, 255, 255, .84);
  color: #667780;
  text-align: center;
  font-size: 11px;
  box-shadow: 0 3px 12px rgba(44, 68, 79, .05);
  backdrop-filter: blur(8px);
}

.vvm-doc-card {
  width: min(82%, 430px);
  padding: 7px;
  border-radius: 18px 18px 18px 5px;
  background: #fff;
  box-shadow: 0 2px 8px rgba(44, 68, 79, .08);
}

.vvm-doc-card__preview {
  position: relative;
  display: grid;
  height: 150px;
  padding: 0;
  place-items: center;
  overflow: hidden;
  border: 0;
  border-radius: 13px;
  background: linear-gradient(145deg, #f7f9fa, #e9eef1);
  cursor: pointer;
}

.vvm-doc-card__preview img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: top;
  filter: saturate(.85);
}

.vvm-doc-card__preview::after {
  content: "مشاهده سند";
  position: absolute;
  right: 10px;
  bottom: 9px;
  padding: 5px 9px;
  border-radius: 9px;
  background: rgba(30, 48, 57, .72);
  color: #fff;
  font-size: 10px;
  backdrop-filter: blur(6px);
}

.vvm-doc-card__info {
  display: grid;
  grid-template-columns: 38px 1fr auto;
  align-items: center;
  gap: 8px;
  padding: 9px 4px 3px;
}

.vvm-file-icon {
  display: grid;
  width: 38px;
  height: 38px;
  place-items: center;
  border-radius: 12px;
  background: var(--vvm-blue-soft);
  color: var(--vvm-blue-dark);
}

.vvm-file-icon svg { width: 20px; height: 20px; }
.vvm-doc-card__copy { min-width: 0; }
.vvm-doc-card__copy strong,
.vvm-doc-card__copy small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.vvm-doc-card__copy strong { font-size: 12px; }
.vvm-doc-card__copy small { margin-top: 2px; color: #88969d; font-size: 9px; }

.vvm-inline-action {
  display: grid;
  width: 34px;
  height: 34px;
  padding: 0;
  place-items: center;
  border: 0;
  border-radius: 11px;
  background: #f1f6f8;
  color: #5f727c;
  cursor: pointer;
}

.vvm-inline-action svg { width: 18px; height: 18px; }

.vvm-audio-bubble {
  display: grid;
  grid-template-columns: 40px minmax(120px, 220px) auto;
  align-items: center;
  gap: 8px;
  min-width: 235px;
}

.vvm-audio-play {
  display: grid;
  width: 40px;
  height: 40px;
  padding: 0;
  place-items: center;
  border: 0;
  border-radius: 50%;
  background: var(--vvm-blue);
  color: #fff;
  cursor: pointer;
}

.vvm-audio-play svg { width: 18px; height: 18px; }

.vvm-wave {
  display: flex;
  height: 32px;
  align-items: center;
  gap: 2px;
  overflow: hidden;
}

.vvm-wave i {
  display: block;
  width: 3px;
  height: var(--h, 30%);
  border-radius: 99px;
  background: #75bdd7;
}

.vvm-audio-duration { color: #75858d; direction: ltr; font-size: 10px; }

.vvm-image-bubble {
  display: block;
  max-width: min(72vw, 340px);
  overflow: hidden;
  border-radius: 13px;
}

.vvm-image-bubble img {
  display: block;
  width: 100%;
  max-height: 360px;
  object-fit: cover;
}

.vvm-file-bubble {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 35px;
  align-items: center;
  gap: 9px;
  min-width: min(280px, 70vw);
}

.vvm-file-bubble strong,
.vvm-file-bubble small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.vvm-file-bubble strong { font-size: 11px; }
.vvm-file-bubble small { margin-top: 2px; color: #7e8c93; font-size: 9px; }

.vvm-payment-card {
  width: min(88%, 430px);
  padding: 14px;
  border: 1px solid #d9e5ea;
  border-radius: 18px;
  background: #fff;
  box-shadow: 0 5px 18px rgba(44, 68, 79, .08);
}

.vvm-payment-card__head {
  display: flex;
  align-items: center;
  gap: 9px;
}

.vvm-payment-card__head .vvm-file-icon { background: #fff3ea; color: #c56c34; }
.vvm-payment-card h4 { margin: 0; font-size: 13px; }
.vvm-payment-card p { margin: 2px 0 0; color: var(--vvm-muted); font-size: 10px; }

.vvm-payment-card__amount {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  margin: 12px 0;
  padding: 10px 0;
  border-top: 1px solid #edf1f3;
  border-bottom: 1px solid #edf1f3;
}

.vvm-payment-card__amount span { color: var(--vvm-muted); font-size: 11px; }
.vvm-payment-card__amount strong { font-size: 16px; }

.vvm-service-card {
  width: min(90%, 480px);
  padding: 15px;
  border: 1px solid #cfe4eb;
  border-radius: 19px;
  background: linear-gradient(180deg, #fff, #f8fcfd);
  box-shadow: 0 6px 20px rgba(44, 68, 79, .08);
}

.vvm-service-card.is-completed { border-color: #bee2c8; background: linear-gradient(180deg, #fff, #f4fbf6); }
.vvm-service-card.is-review_required { border-color: #f0d0ad; background: linear-gradient(180deg, #fff, #fff9f2); }
.vvm-service-card__head { display: flex; align-items: center; gap: 10px; }
.vvm-service-card__head .vvm-file-icon { background: #eaf7fb; color: var(--vvm-blue-dark); }
.vvm-service-card h4 { margin: 0; font-size: 13px; }
.vvm-service-card__head p { margin: 3px 0 0; color: var(--vvm-muted); font-size: 10px; }

.vvm-service-box {
  margin-top: 11px;
  padding: 11px;
  border: 1px solid #e4ecef;
  border-radius: 14px;
  background: #fff;
}

.vvm-service-box small { display: block; color: #71838c; font-size: 9px; font-weight: 700; }
.vvm-service-box p { margin: 5px 0 0; color: #344a54; font-size: 11px; line-height: 1.9; white-space: pre-wrap; }
.vvm-service-next { display: flex; justify-content: space-between; gap: 10px; margin-top: 10px; padding: 10px 11px; border-radius: 13px; background: #eaf7fb; }
.vvm-service-next span { color: #5e747e; font-size: 10px; }
.vvm-service-next strong { font-size: 10px; }
.vvm-service-hint { margin: 11px 0 0; color: #657982; font-size: 10px; line-height: 1.8; }
.vvm-service-actions { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; margin-top: 12px; }
.vvm-service-success,.vvm-service-review { display: flex; align-items: center; gap: 6px; margin-top: 11px; padding: 9px 11px; border-radius: 12px; font-size: 10px; font-weight: 700; }
.vvm-service-success { background: #eaf8ee; color: #157735; }
.vvm-service-review { background: #fff2e6; color: #98551e; }
.vvm-service-success svg { width: 17px; height: 17px; }

.vvm-primary-btn,
.vvm-secondary-btn,
.vvm-danger-btn {
  display: inline-flex;
  min-height: 45px;
  align-items: center;
  justify-content: center;
  gap: 7px;
  padding: 9px 16px;
  border: 0;
  border-radius: 14px;
  background: var(--vvm-blue);
  color: #fff !important;
  text-decoration: none !important;
  font-weight: 750;
  cursor: pointer;
  transition: transform .15s ease, background .15s ease, opacity .15s ease;
}

.vvm-primary-btn:hover { background: var(--vvm-blue-dark); }
.vvm-primary-btn:active,
.vvm-secondary-btn:active,
.vvm-danger-btn:active { transform: scale(.98); }
.vvm-primary-btn svg,
.vvm-secondary-btn svg,
.vvm-danger-btn svg { width: 19px; height: 19px; }
.vvm-primary-btn.is-full { width: 100%; }
.vvm-primary-btn[disabled] { opacity: .52; cursor: default; }

.vvm-secondary-btn {
  border: 1px solid #dce5e9;
  background: #fff;
  color: #52656f !important;
}

.vvm-danger-btn { background: #df6257; }

.vvm-typing {
  display: flex;
  gap: 4px;
  padding: 12px 14px;
}

.vvm-typing i {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: #91a6af;
  animation: vvmTyping 1s infinite ease-in-out;
}

.vvm-typing i:nth-child(2) { animation-delay: .15s; }
.vvm-typing i:nth-child(3) { animation-delay: .3s; }

@keyframes vvmTyping {
  0%, 60%, 100% { transform: translateY(0); opacity: .55; }
  30% { transform: translateY(-4px); opacity: 1; }
}

.vvm-composer-wrap {
  position: relative;
  z-index: 4;
  padding: 8px max(12px, calc((100% - 780px) / 2)) calc(8px + var(--vvm-safe-bottom));
  border-top: 1px solid rgba(202, 214, 220, .85);
  background: rgba(239, 245, 247, .94);
  backdrop-filter: blur(16px);
}

.vvm-reply-preview {
  position: relative;
  display: grid;
  grid-template-columns: 4px 1fr 36px;
  align-items: center;
  gap: 8px;
  margin: 0 7px 6px;
  padding: 6px 8px;
  border-radius: 11px;
  background: #fff;
}

.vvm-reply-preview__bar { align-self: stretch; border-radius: 99px; background: var(--vvm-blue); }
.vvm-reply-preview strong,
.vvm-reply-preview small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.vvm-reply-preview strong { color: var(--vvm-blue-dark); font-size: 10px; }
.vvm-reply-preview small { color: var(--vvm-muted); font-size: 10px; }

.vvm-composer {
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr) 44px;
  align-items: end;
  gap: 6px;
}

.vvm-composer__field {
  display: flex;
  min-height: 46px;
  align-items: flex-end;
  gap: 3px;
  padding: 2px 4px 2px 7px;
  border: 1px solid #d9e3e7;
  border-radius: 18px;
  background: #fff;
  box-shadow: 0 3px 12px rgba(46, 69, 79, .05);
}

.vvm-composer textarea {
  width: 100%;
  min-height: 40px;
  max-height: 122px;
  padding: 10px 5px 8px;
  resize: none;
  overflow-y: auto;
  border: 0;
  outline: 0;
  background: transparent;
  color: var(--vvm-ink);
  line-height: 1.55;
}

.vvm-composer textarea::placeholder { color: #96a3aa; }
.vvm-composer .vvm-icon-btn { width: 40px; height: 40px; min-width: 40px; border-radius: 13px; color: #72838c; }

.vvm-send-btn {
  color: #fff !important;
  background: var(--vvm-blue);
  box-shadow: 0 7px 18px rgba(0, 124, 145, .2);
}

.vvm-record-btn.is-recording {
  color: #fff !important;
  background: #e45f59;
  animation: vvmPulse 1.2s infinite;
}

@keyframes vvmPulse {
  0%, 100% { box-shadow: 0 0 0 0 rgba(228, 95, 89, .28); }
  50% { box-shadow: 0 0 0 9px rgba(228, 95, 89, 0); }
}

.vvm-recording-bar {
  display: flex;
  min-height: 34px;
  align-items: center;
  justify-content: center;
  gap: 8px;
  margin-bottom: 5px;
  color: #bc4d47;
  font-size: 11px;
}

.vvm-recording-bar i {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #df5e58;
  animation: vvmBlink 1s infinite;
}

@keyframes vvmBlink { 50% { opacity: .25; } }

.vvm-case-panel {
  position: relative;
  z-index: 3;
  border-right: 1px solid var(--vvm-line);
  background: #fff;
  overflow: hidden;
  opacity: 0;
  pointer-events: none;
  transition: opacity .16s ease;
}

.vvm-info-open .vvm-case-panel { opacity: 1; pointer-events: auto; }

.vvm-panel-head {
  display: grid;
  grid-template-columns: 44px 1fr 44px;
  align-items: center;
  min-height: 70px;
  padding: calc(9px + var(--vvm-safe-top)) 10px 9px;
  border-bottom: 1px solid #e7edef;
}

.vvm-panel-head strong { text-align: center; font-size: 14px; }

.vvm-case-panel__scroll {
  height: calc(100% - 70px - var(--vvm-safe-top));
  padding: 18px 16px calc(24px + var(--vvm-safe-bottom));
  overflow-y: auto;
}

.vvm-profile-card { text-align: center; }
.vvm-profile-card .vvm-avatar { width: 78px; height: 78px; margin: 0 auto 10px; border-radius: 26px; font-size: 20px; }
.vvm-profile-card h2 { margin: 0; font-size: 17px; }
.vvm-profile-card p { margin: 4px 0 0; color: var(--vvm-muted); font-size: 11px; }

.vvm-status-pill {
  display: inline-flex;
  min-height: 30px;
  align-items: center;
  gap: 5px;
  margin-top: 9px;
  padding: 5px 10px;
  border-radius: 999px;
  background: var(--vvm-blue-soft);
  color: #0a83af;
  font-size: 10px;
  font-weight: 700;
}

.vvm-status-pill::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: currentColor; }

.vvm-quick-actions {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 7px;
  margin: 18px 0;
}

.vvm-quick-action {
  display: grid;
  min-height: 68px;
  place-content: center;
  justify-items: center;
  gap: 4px;
  padding: 7px;
  border: 1px solid #e2e9ec;
  border-radius: 15px;
  background: #fff;
  color: #536872;
  font-size: 10px;
  cursor: pointer;
}

.vvm-quick-action svg { width: 21px; height: 21px; color: var(--vvm-blue-dark); }

.vvm-panel-tabs {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 4px;
  margin: 0 0 14px;
  padding: 4px;
  border-radius: 14px;
  background: #f1f5f7;
}

.vvm-panel-tabs button {
  min-height: 36px;
  padding: 5px;
  border: 0;
  border-radius: 10px;
  background: transparent;
  color: #71818a;
  font-size: 10px;
  cursor: pointer;
}

.vvm-panel-tabs button.is-active {
  background: #fff;
  color: #147fa8;
  font-weight: 700;
  box-shadow: 0 3px 10px rgba(52, 75, 85, .06);
}

.vvm-info-section { margin: 15px 0; }
.vvm-info-section h3 { margin: 0 0 8px; font-size: 12px; }
.vvm-info-section p { margin: 0; color: #60717a; font-size: 11px; line-height: 1.9; }

.vvm-next-card {
  padding: 13px;
  border: 1px solid #f2d6c3;
  border-radius: 16px;
  background: #fff7f1;
}

.vvm-next-card small { display: block; color: #bb6a38; font-size: 9px; }
.vvm-next-card strong { display: block; margin-top: 5px; font-size: 12px; }
.vvm-next-card p { margin-top: 4px; color: #7e695b; }

.vvm-facts { display: grid; gap: 1px; overflow: hidden; border: 1px solid #e5ebee; border-radius: 15px; background: #e5ebee; }
.vvm-fact { display: grid; grid-template-columns: 100px 1fr; gap: 8px; padding: 10px 11px; background: #fff; }
.vvm-fact span { color: #87949b; font-size: 10px; }
.vvm-fact strong { font-size: 10px; font-weight: 650; }

.vvm-deadline {
  display: grid;
  grid-template-columns: 38px 1fr;
  gap: 8px;
  padding: 10px;
  border: 1px solid #e5ebee;
  border-radius: 14px;
  background: #fff;
}

.vvm-deadline + .vvm-deadline { margin-top: 7px; }
.vvm-deadline .vvm-file-icon { width: 38px; height: 38px; background: #fff3ea; color: #c56c34; }
.vvm-deadline strong,
.vvm-deadline small { display: block; }
.vvm-deadline strong { font-size: 11px; }
.vvm-deadline small { margin-top: 3px; color: #a4653f; font-size: 9px; }

.vvm-panel-file {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 36px;
  align-items: center;
  gap: 8px;
  padding: 9px;
  border: 1px solid #e5ebee;
  border-radius: 14px;
  background: #fff;
}

.vvm-panel-file + .vvm-panel-file { margin-top: 7px; }
.vvm-panel-file strong,
.vvm-panel-file small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.vvm-panel-file strong { font-size: 10px; }
.vvm-panel-file small { margin-top: 2px; color: #89969d; font-size: 9px; }

.vvm-panel-help { margin: 7px 0 12px !important; }
.vvm-panel-service-status { margin: 10px 0; padding: 11px; border-radius: 13px; background: #eef8fb; }
.vvm-panel-service-status small,.vvm-panel-service-status strong { display: block; }
.vvm-panel-service-status small { color: #758890; font-size: 9px; }
.vvm-panel-service-status strong { margin-top: 3px; font-size: 11px; }
.vvm-panel-call { margin-top: 7px; padding: 10px; border: 1px solid #e5ebee; border-radius: 13px; background: #fff; }
.vvm-panel-call strong,.vvm-panel-call small { display: block; }
.vvm-panel-call strong { font-size: 10px; }
.vvm-panel-call small { margin-top: 3px; color: #84939a; font-size: 9px; }
.vvm-panel-call p { margin-top: 6px; }

.vvm-overlay {
  position: fixed;
  z-index: 2147483500;
  inset: 0;
  display: grid;
  place-items: center;
  padding: 18px;
  background: rgba(21, 36, 44, .44);
  opacity: 0;
  pointer-events: none;
  backdrop-filter: blur(3px);
  transition: opacity .18s ease;
}

.vvm-overlay.is-open { opacity: 1; pointer-events: auto; }

.vvm-modal {
  width: min(94vw, 460px);
  max-height: min(90dvh, 760px);
  overflow: hidden;
  border-radius: 24px;
  background: #fff;
  box-shadow: 0 28px 80px rgba(15, 30, 38, .25);
  transform: translateY(12px) scale(.98);
  transition: transform .2s ease;
}

.vvm-overlay.is-open .vvm-modal { transform: none; }

.vvm-modal__head {
  display: grid;
  grid-template-columns: 44px 1fr 44px;
  align-items: center;
  min-height: 62px;
  padding: 8px 9px;
  border-bottom: 1px solid #e8edef;
}

.vvm-modal__head strong { text-align: center; font-size: 14px; }
.vvm-modal__body { max-height: calc(min(90dvh, 760px) - 62px); padding: 17px; overflow-y: auto; }

.vvm-call-log > p,.vvm-service-problem > p { margin: 0 0 13px; color: #647780; font-size: 11px; line-height: 1.9; }
.vvm-call-log label,.vvm-service-problem label { display: block; margin-top: 11px; }
.vvm-call-log label > span,.vvm-service-problem label > span { display: block; margin-bottom: 5px; color: #536872; font-size: 10px; font-weight: 700; }
.vvm-call-log input,.vvm-call-log textarea,.vvm-call-log select,.vvm-service-problem textarea {
  width: 100%;
  min-height: 43px;
  padding: 9px 11px;
  border: 1px solid #d9e4e8;
  border-radius: 12px;
  background: #fbfdfe;
  color: #263a43;
  font: inherit;
  outline: 0;
}
.vvm-call-log textarea,.vvm-service-problem textarea { resize: vertical; line-height: 1.8; }
.vvm-call-log input:focus,.vvm-call-log textarea:focus,.vvm-call-log select:focus,.vvm-service-problem textarea:focus { border-color: #72cbd4; box-shadow: 0 0 0 3px rgba(0,143,166,.1); }
.vvm-call-log > .vvm-primary-btn,.vvm-service-problem > .vvm-primary-btn { margin-top: 14px; }
.vvm-call-results { display: grid; grid-template-columns: repeat(2,1fr); gap: 7px; }
.vvm-call-results button { min-height: 42px; border: 1px solid #dce6ea; border-radius: 12px; background: #fff; color: #52656f; font-size: 10px; font-weight: 700; cursor: pointer; }
.vvm-call-results button.is-active { border-color: #69cbd4; background: #eaf8fa; color: #056a7d; box-shadow: 0 0 0 2px rgba(0,143,166,.1); }

.vvm-sheet-overlay { align-items: end; padding: 0; }
.vvm-sheet {
  width: min(100%, 520px);
  padding: 9px 14px calc(14px + var(--vvm-safe-bottom));
  border-radius: 24px 24px 0 0;
  background: #fff;
  box-shadow: 0 -20px 60px rgba(15, 30, 38, .2);
  transform: translateY(105%);
  transition: transform .22s cubic-bezier(.2, .7, .2, 1);
}

.vvm-overlay.is-open .vvm-sheet { transform: none; }

.vvm-sheet__handle {
  width: 42px;
  height: 4px;
  margin: 0 auto 12px;
  border-radius: 99px;
  background: #d8e0e4;
}

.vvm-sheet h3 { margin: 0 0 4px; font-size: 15px; }
.vvm-sheet > p { margin: 0 0 12px; color: var(--vvm-muted); font-size: 11px; }

.vvm-sheet-actions {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 9px;
}

.vvm-sheet-action {
  display: grid;
  min-height: 78px;
  place-content: center;
  justify-items: center;
  gap: 7px;
  padding: 8px 4px;
  border: 0;
  border-radius: 17px;
  background: #f4f8f9;
  color: #536670;
  font-size: 10px;
  cursor: pointer;
}

.vvm-sheet-action span {
  display: grid;
  width: 39px;
  height: 39px;
  place-items: center;
  border-radius: 13px;
  background: #dff3fb;
  color: #1185b1;
}

.vvm-sheet-action:nth-child(2) span { background: #e7f5ef; color: #318d66; }
.vvm-sheet-action:nth-child(3) span { background: #fff0e7; color: #c46c35; }
.vvm-sheet-action:nth-child(4) span { background: #f0ecfb; color: #7565bd; }
.vvm-sheet-action svg { width: 20px; height: 20px; }

.vvm-doc-viewer .vvm-modal,
.vvm-modal.vvm-doc-viewer { width: min(95vw, 720px); }
.vvm-doc-viewer__image { overflow: auto; border-radius: 15px; background: #e9eef1; }
.vvm-doc-viewer__image img { display: block; width: 100%; height: auto; }
.vvm-doc-viewer__actions { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; margin-top: 12px; }

.vvm-form-step[hidden] { display: none; }
.vvm-form-step h2 { margin: 0; font-size: 18px; }
.vvm-form-step > p { margin: 5px 0 15px; color: var(--vvm-muted); font-size: 11px; line-height: 1.8; }

.vvm-choice-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.vvm-choice {
  display: flex;
  min-height: 58px;
  align-items: center;
  gap: 9px;
  padding: 10px;
  border: 1px solid #e0e7ea;
  border-radius: 15px;
  background: #fff;
  text-align: right;
  cursor: pointer;
}

.vvm-choice:hover,
.vvm-choice.is-selected { border-color: #99d6eb; background: #effafe; }
.vvm-choice span { display: grid; width: 36px; height: 36px; flex: 0 0 auto; place-items: center; border-radius: 12px; background: #e9f7fc; color: #1186b3; }
.vvm-choice strong { font-size: 11px; }
.vvm-choice svg { width: 19px; height: 19px; }

.vvm-textarea {
  width: 100%;
  min-height: 125px;
  padding: 12px;
  resize: vertical;
  border: 1px solid #dce5e9;
  border-radius: 15px;
  outline: 0;
  background: #f9fbfc;
  line-height: 1.8;
}

.vvm-textarea:focus { border-color: #70d5de; background: #fff; box-shadow: 0 0 0 3px rgba(0, 143, 166, .09); }
.vvm-form-actions { display: grid; grid-template-columns: 1fr auto; gap: 8px; margin-top: 14px; }

.vvm-install-card {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 13px;
  border: 1px solid #dce8ed;
  border-radius: 17px;
  background: #f5fbfd;
}

.vvm-install-card .vvm-brand__mark { width: 52px; height: 52px; border-radius: 17px; }
.vvm-install-card strong,
.vvm-install-card small { display: block; }
.vvm-install-card small { margin-top: 3px; color: var(--vvm-muted); font-size: 10px; }

.vvm-menu-list { display: grid; gap: 5px; margin-top: 14px; }
.vvm-menu-row {
  display: grid;
  grid-template-columns: 39px 1fr auto;
  align-items: center;
  gap: 9px;
  min-height: 54px;
  padding: 7px 9px;
  border: 0;
  border-radius: 14px;
  background: transparent;
  text-align: right;
  cursor: pointer;
}

.vvm-menu-row:hover { background: #f4f7f8; }
.vvm-menu-row > span:first-child { display: grid; width: 38px; height: 38px; place-items: center; border-radius: 12px; background: #eef7fa; color: #1686af; }
.vvm-menu-row strong,
.vvm-menu-row small { display: block; }
.vvm-menu-row strong { font-size: 12px; }
.vvm-menu-row small { margin-top: 2px; color: #89969d; font-size: 9px; }
.vvm-menu-row > svg { width: 16px; height: 16px; color: #a1adb3; }

.vvm-call-overlay {
  background: linear-gradient(155deg, #0c7299, #123b50 68%, #152c39);
  color: #fff;
}

.vvm-call-screen {
  display: flex;
  width: 100%;
  height: 100%;
  flex-direction: column;
  align-items: center;
  justify-content: space-between;
  padding: calc(72px + var(--vvm-safe-top)) 20px calc(38px + var(--vvm-safe-bottom));
  background:
    radial-gradient(circle at 50% 25%, rgba(73, 194, 229, .26), transparent 33%),
    linear-gradient(155deg, #0c7299, #123b50 68%, #152c39);
}

.vvm-call-person { text-align: center; }
.vvm-call-person .vvm-avatar { width: 110px; height: 110px; margin: 0 auto 16px; border: 4px solid rgba(255,255,255,.2); border-radius: 38px; font-size: 28px; box-shadow: 0 22px 48px rgba(0,0,0,.2); }
.vvm-call-person h2 { margin: 0; font-size: 23px; }
.vvm-call-person p { margin: 6px 0 0; color: rgba(255,255,255,.72); }
.vvm-call-timer { min-height: 24px; margin-top: 8px; direction: ltr; color: #fff; font-size: 15px; }

.vvm-call-controls { display: grid; grid-template-columns: repeat(3, 76px); gap: 18px; }
.vvm-call-control { display: grid; gap: 7px; justify-items: center; border: 0; background: transparent; color: rgba(255,255,255,.88); font-size: 10px; cursor: pointer; }
.vvm-call-control span { display: grid; width: 62px; height: 62px; place-items: center; border-radius: 50%; background: rgba(255,255,255,.16); backdrop-filter: blur(8px); }
.vvm-call-control.is-active span { background: #fff; color: #1c536c; }
.vvm-call-control.is-end span { background: #ec5c57; color: #fff; transform: rotate(135deg); }
.vvm-call-control svg { width: 26px; height: 26px; }

.vvm-toast-stack {
  position: fixed;
  z-index: 2147483640;
  right: 50%;
  bottom: calc(24px + var(--vvm-safe-bottom));
  display: grid;
  width: min(calc(100vw - 32px), 380px);
  gap: 7px;
  transform: translateX(50%);
  pointer-events: none;
}

.vvm-toast {
  padding: 11px 13px;
  border-radius: 13px;
  background: rgba(30, 45, 53, .93);
  color: #fff;
  text-align: center;
  font-size: 11px;
  box-shadow: 0 12px 34px rgba(12, 25, 32, .18);
  animation: vvmToastIn .2s ease both;
  backdrop-filter: blur(8px);
}

.vvm-live-badge {
  border-color: #bde6d2;
  background: #ecfaf3;
  color: #207a4d;
}

.vvm-live-skeleton {
  height: 80px;
  margin: 7px 12px;
  border-radius: 17px;
  background: linear-gradient(90deg, #f1f5f7 20%, #e4ecef 38%, #f1f5f7 56%);
  background-size: 220% 100%;
  animation: vvmLiveSkeleton 1.25s ease infinite;
}

@keyframes vvmLiveSkeleton {
  to { background-position-x: -220%; }
}

.vvm-thread-loading,
.vvm-thread-error,
.vvm-thread-empty {
  display: grid;
  min-height: 100%;
  place-content: center;
  justify-items: center;
  gap: 9px;
  padding: 28px;
  color: var(--vvm-muted);
  text-align: center;
}

.vvm-thread-loading i {
  width: 28px;
  height: 28px;
  border: 3px solid #cfe8f1;
  border-top-color: var(--vvm-blue);
  border-radius: 50%;
  animation: vvmSpin .8s linear infinite;
}

@keyframes vvmSpin { to { transform: rotate(360deg); } }

.vvm-thread-error strong,
.vvm-thread-empty strong { color: var(--vvm-ink); font-size: 15px; }
.vvm-thread-empty svg { width: 42px; height: 42px; color: #9bcddd; }

.vvm-error-state .vvm-secondary-btn,
.vvm-empty-list .vvm-primary-btn {
  width: auto;
  margin-top: 5px;
}

.vvm-security-note {
  display: flex;
  align-items: center;
  gap: 9px;
  margin-top: 15px;
  padding: 11px 12px;
  border-radius: 13px;
  background: #f3f8fa;
  color: var(--vvm-muted);
  font-size: 11px;
}

.vvm-security-note svg { flex: 0 0 auto; color: var(--vvm-blue); }

/* Role-aware controls stay visually quiet while exposing the operational
   depth only to the people who need it. */
.vvm-role-lawyer .vvm-brand__mark {
  background: linear-gradient(145deg, #2cc7c2, #118f9f);
}

.vvm-role-management .vvm-brand__mark {
  background: linear-gradient(145deg, #3188a8, #24586e);
}

.vvm-presence-btn {
  color: #687b84;
  background: #f0f5f6;
}

.vvm-presence-btn::after {
  content: "";
  position: absolute;
  right: 7px;
  bottom: 7px;
  width: 8px;
  height: 8px;
  border: 2px solid #fff;
  border-radius: 50%;
  background: #9aa9af;
}

.vvm-presence-btn.is-available { color: #177a54; background: #eaf8f1; }
.vvm-presence-btn.is-available::after { background: #28ad70; }
.vvm-presence-btn.is-away { color: #8b6c59; background: #f6f1ed; }

.vvm-internal-toggle {
  display: inline-flex;
  min-height: 32px;
  align-items: center;
  gap: 6px;
  margin: 0 5px 7px;
  padding: 5px 10px;
  border: 1px solid #dce6ea;
  border-radius: 999px;
  background: rgba(255, 255, 255, .8);
  color: #657780;
  font: inherit;
  font-size: 10px;
  font-weight: 700;
  cursor: pointer;
}

.vvm-internal-toggle svg { width: 15px; height: 15px; }
.vvm-internal-toggle.is-active { border-color: #efc991; background: #fff7e9; color: #8d5c22; }
.vvm-composer-wrap.is-internal-mode { border-top-color: #edcf9f; background: rgba(255, 247, 232, .97); }
.vvm-composer-wrap.is-internal-mode .vvm-composer__field { border-color: #e9c88e; box-shadow: 0 0 0 3px rgba(220, 159, 67, .08); }

.vvm-message-row.is-internal .vvm-bubble {
  border: 1px dashed #e2b970;
  background: #fff9ed;
  box-shadow: none;
}

.vvm-message-row.is-internal.is-mine .vvm-bubble { background: #fff3d9; }
.vvm-internal-badge {
  display: block;
  margin-bottom: 5px;
  color: #9a6829;
  font-size: 9px;
  font-weight: 800;
}

.vvm-payment-card.is-quiet {
  border-color: #dce8ec;
  background: linear-gradient(180deg, #fff, #f8fbfc);
  box-shadow: 0 3px 12px rgba(44, 68, 79, .05);
}

.vvm-payment-card.is-quiet .vvm-payment-card__head .vvm-file-icon {
  background: var(--vvm-blue-soft);
  color: var(--vvm-blue-dark);
}

.vvm-finance-loading {
  display: grid;
  min-height: 190px;
  place-content: center;
  justify-items: center;
  gap: 10px;
  color: var(--vvm-muted);
  font-size: 11px;
}

.vvm-finance-loading i {
  width: 30px;
  height: 30px;
  border: 3px solid #d7edf4;
  border-top-color: var(--vvm-blue);
  border-radius: 50%;
  animation: vvmSpin .8s linear infinite;
}

.vvm-finance-mode {
  display: table;
  margin-bottom: 13px;
  padding: 5px 10px;
  border-radius: 999px;
  background: #fff4e8;
  color: #9b642c;
  font-size: 10px;
  font-weight: 800;
}

.vvm-finance-mode.is-live { background: #eaf9f2; color: #207a51; }

.vvm-finance-stats {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 9px;
}

.vvm-finance-stats > div {
  min-width: 0;
  padding: 12px;
  border: 1px solid #e1eaee;
  border-radius: 15px;
  background: #f8fbfc;
}

.vvm-finance-stats small,
.vvm-finance-stats strong { display: block; }
.vvm-finance-stats small { color: var(--vvm-muted); font-size: 9px; }
.vvm-finance-stats strong { margin-top: 5px; color: #29434f; font-size: 14px; overflow-wrap: anywhere; }

.vvm-finance-section { margin-top: 17px; }
.vvm-finance-section h3 { margin: 0 0 8px; font-size: 13px; }
.vvm-finance-section > p { color: var(--vvm-muted); font-size: 11px; }

.vvm-finance-row {
  display: flex;
  min-height: 56px;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 9px 2px;
  border-bottom: 1px solid #edf1f3;
}

.vvm-finance-row span { min-width: 0; }
.vvm-finance-row strong,
.vvm-finance-row small { display: block; }
.vvm-finance-row strong { font-size: 11px; }
.vvm-finance-row small { margin-top: 2px; color: var(--vvm-muted); font-size: 9px; }
.vvm-finance-row b { flex: 0 0 auto; color: #304852; font-size: 12px; }
.vvm-finance-row b.is-safe { color: #218157; }
.vvm-finance-row b.is-danger { color: #ba3f45; }

/* 0.7 operational workspace: the customer surface stays unchanged while
   management controls remain capability-gated and visually compact. */
.vvm-case-item.is-attention {
  box-shadow: inset -3px 0 0 #ef9a62;
}

.vvm-case-item.is-overdue {
  background: #fff9f5;
}

.vvm-attention-note {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 12px;
  padding: 11px 12px;
  border: 1px solid #f0d6c2;
  border-radius: 13px;
  color: #8e552f;
  background: #fff8f2;
}

.vvm-attention-note > svg { width: 20px; height: 20px; flex: 0 0 auto; }
.vvm-attention-note span,
.vvm-attention-note strong,
.vvm-attention-note small { display: block; }
.vvm-attention-note small { margin-top: 2px; color: #aa7553; }

.vvm-management-actions {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 9px;
  margin-top: 12px;
}

.vvm-management-actions .vvm-secondary-btn {
  display: inline-flex;
  min-width: 0;
  align-items: center;
  justify-content: center;
  gap: 7px;
}

.vvm-management-actions svg { width: 17px; height: 17px; }

.vvm-service-box.is-problem {
  border-color: #efcec7;
  background: #fff6f4;
}

.vvm-ticket-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  margin: 8px 0;
  padding: 11px 12px;
  border: 1px solid var(--vvm-line);
  border-radius: 13px;
  background: #f8fbfc;
}

.vvm-ticket-card.is-open { border-color: #efc8b2; background: #fff8f2; }
.vvm-ticket-card span,
.vvm-ticket-card strong,
.vvm-ticket-card small { display: block; min-width: 0; }
.vvm-ticket-card small { margin-top: 3px; color: var(--vvm-muted); }

.vvm-operation-stats {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
  margin-bottom: 16px;
}

.vvm-operation-stats button {
  min-width: 0;
  padding: 12px 8px;
  border: 1px solid var(--vvm-line);
  border-radius: 14px;
  color: var(--vvm-ink);
  background: #f8fbfc;
  text-align: center;
  cursor: default;
}

.vvm-operation-stats button[data-ops-filter] { cursor: pointer; }
.vvm-operation-stats small,
.vvm-operation-stats strong { display: block; }
.vvm-operation-stats small { color: var(--vvm-muted); font-size: 10px; }
.vvm-operation-stats strong { margin-top: 5px; color: var(--vvm-blue-dark); font-size: 20px; }

.vvm-operation-row {
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr) auto 18px;
  width: 100%;
  align-items: center;
  gap: 9px;
  margin: 7px 0;
  padding: 9px;
  border: 1px solid var(--vvm-line);
  border-radius: 13px;
  color: var(--vvm-ink);
  background: #fff;
  text-align: right;
  cursor: pointer;
}

.vvm-operation-row > span,
.vvm-operation-row strong,
.vvm-operation-row small { display: block; min-width: 0; }
.vvm-operation-row small { margin-top: 3px; overflow: hidden; color: var(--vvm-muted); text-overflow: ellipsis; white-space: nowrap; }
.vvm-operation-row > b { min-width: 18px; color: #c66a34; text-align: center; }
.vvm-operation-row > svg { width: 17px; height: 17px; color: #9aabb3; }

.vvm-confirm-card.is-compact { padding-block: 16px; }

.vvm-lawyer-picker {
  display: grid;
  gap: 8px;
  max-height: min(52vh, 500px);
  margin: 12px 0;
  overflow: auto;
}

.vvm-lawyer-option {
  display: grid;
  grid-template-columns: auto 42px minmax(0, 1fr);
  align-items: center;
  gap: 9px;
  padding: 10px;
  border: 1px solid var(--vvm-line);
  border-radius: 14px;
  background: #fff;
  cursor: pointer;
}

.vvm-lawyer-option:has(input:checked) {
  border-color: var(--vvm-blue);
  box-shadow: 0 0 0 2px rgba(0, 143, 166, .1);
  background: #f4fbfe;
}

.vvm-lawyer-option.is-current::after {
  content: "وکیل فعلی";
  grid-column: 3;
  color: var(--vvm-blue-dark);
  font-size: 9px;
}

.vvm-lawyer-option.is-disabled { opacity: .55; cursor: not-allowed; }
.vvm-lawyer-option input { width: 17px; height: 17px; margin: 0; accent-color: var(--vvm-blue); }
.vvm-lawyer-option > span:last-child,
.vvm-lawyer-option strong,
.vvm-lawyer-option small,
.vvm-lawyer-option em { display: block; min-width: 0; }
.vvm-lawyer-option small { margin-top: 2px; color: var(--vvm-muted); }
.vvm-lawyer-option em { margin-top: 3px; overflow: hidden; color: #72868f; font-size: 9px; font-style: normal; text-overflow: ellipsis; white-space: nowrap; }

@media (max-width: 560px) {
  .vvm-operation-stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .vvm-management-actions { grid-template-columns: 1fr; }
}

.vvm-finance-actions {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-top: 16px;
}

.vvm-finance-actions button { min-width: 0; }

.vvm-finance-batch {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  min-height: 66px;
  padding: 10px 2px;
  border-bottom: 1px solid #edf1f3;
}

.vvm-finance-batch > span { min-width: 0; }
.vvm-finance-batch strong,
.vvm-finance-batch small,
.vvm-finance-batch b { display: block; }
.vvm-finance-batch strong { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: 11px; }
.vvm-finance-batch small { margin-top: 3px; color: var(--vvm-muted); font-size: 9px; }
.vvm-finance-batch > div { display: grid; justify-items: end; gap: 5px; }
.vvm-finance-batch b { font-size: 11px; }

.vvm-mini-action {
  min-height: 30px;
  padding: 4px 9px;
  border: 1px solid #cfe1e8;
  border-radius: 9px;
  background: #f5fafc;
  color: var(--vvm-blue-dark);
  font: inherit;
  font-size: 9px;
  font-weight: 800;
  cursor: pointer;
}

.vvm-mini-action[disabled] { opacity: .55; cursor: default; }

.vvm-finance-confirm { text-align: center; }
.vvm-finance-confirm > .vvm-file-icon { margin: 0 auto 10px; }
.vvm-finance-confirm h3 { margin: 0; font-size: 16px; }
.vvm-finance-confirm p { margin: 7px 0 15px; color: var(--vvm-muted); font-size: 11px; line-height: 1.8; }
.vvm-finance-confirm label { display: block; margin-bottom: 5px; color: #566b75; text-align: right; font-size: 10px; font-weight: 800; }
.vvm-finance-confirm input {
  width: 100%;
  min-height: 46px;
  margin-bottom: 10px;
  padding: 9px 12px;
  border: 1px solid #d9e4e8;
  border-radius: 13px;
  outline: 0;
  background: #fff;
  font: inherit;
  text-align: left;
}
.vvm-finance-confirm input:focus { border-color: var(--vvm-blue); box-shadow: 0 0 0 3px rgba(0, 143, 166, .11); }
.vvm-finance-confirm .vvm-secondary-btn { margin-top: 7px; }

.vvm-login-required {
  position: fixed;
  z-index: 2147483000;
  inset: 0;
  display: grid;
  place-content: center;
  justify-items: center;
  gap: 10px;
  padding: 24px;
  direction: rtl;
  background: #eaf1f4;
  color: #26343d;
  text-align: center;
  font-family: var(--vv-font, "Vazirmatn", Tahoma, Arial, system-ui, sans-serif);
}

.vvm-login-required .vvm-login-primary {
  min-width: 220px;
  min-height: 50px;
  padding: 12px 22px;
  justify-content: center;
  border: 0;
  border-radius: 15px;
  background: #007c91;
  color: #fff;
  font: inherit;
  font-weight: 800;
  cursor: pointer;
  box-shadow: 0 12px 28px rgba(0, 124, 145, .22);
}

.vvm-login-required > span {
  display: grid;
  width: 68px;
  height: 68px;
  place-items: center;
  border-radius: 22px;
  background: linear-gradient(145deg, #16b8c8, #056a7d);
  color: #fff;
  font-size: 31px;
  font-weight: 800;
}

.vvm-login-required h2 { margin: 7px 0 0; }
.vvm-login-required p { max-width: 360px; margin: 0; color: #75838c; }
.vvm-login-required a {
  margin-top: 8px;
  padding: 12px 24px;
  border-radius: 14px;
  background: #007c91;
  color: #fff;
  text-decoration: none;
  font-weight: 800;
}

.vvm-login-required a.vvm-login-fallback {
  margin-top: 2px;
  padding: 6px 10px;
  background: transparent;
  color: #6f7f88;
  font-size: 11px;
  font-weight: 500;
  box-shadow: none;
}

/* Base hierarchy; Brand System 0.3.0 supplies the real variable weights. */
.vvm-new-request-open .vvm-chat-head__actions {
  visibility: hidden;
  pointer-events: none;
}

.vvm-new-request-open .vvm-chat-head__identity { cursor: default; }
.vvm-new-request-open .vvm-messages { padding-bottom: 22px; }

.vvm-request-avatar {
  color: #fff;
  background: linear-gradient(145deg, #168db7, #20b3e0);
  box-shadow: 0 7px 20px rgba(0, 124, 145, .2);
}

.vvm-request-row { margin: 10px 0 18px; }

.vvm-request-bot {
  width: min(96%, 650px);
  padding: 16px;
  border: 1px solid rgba(191, 211, 220, .92);
  border-radius: 22px 22px 22px 8px;
  background: rgba(255, 255, 255, .96);
  box-shadow: 0 8px 26px rgba(40, 70, 83, .09);
}

.vvm-request-bot__head {
  display: flex;
  align-items: center;
  gap: 10px;
}

.vvm-request-bot__head > span:last-child { min-width: 0; }

.vvm-request-bot__head strong,
.vvm-request-bot__head small {
  display: block;
}

.vvm-request-bot__head strong {
  color: var(--vvm-ink);
  font-size: 16px;
  line-height: 1.6;
}

.vvm-request-bot__head small {
  margin-top: 1px;
  color: var(--vvm-blue-dark);
  font-size: 10px;
  font-weight: 700;
}

.vvm-request-bot__mark {
  display: grid !important;
  width: 42px;
  height: 42px;
  flex: 0 0 42px;
  place-items: center;
  border-radius: 14px;
  color: #fff;
  background: linear-gradient(145deg, #168db7, #20b3e0);
  font-family: Georgia, serif;
  font-size: 18px;
  font-weight: 800;
}

.vvm-request-bot > p {
  margin: 11px 0 0;
  color: #5f7079;
  font-size: 13px;
  font-weight: 600;
  line-height: 1.9;
}

.vvm-request-privacy {
  display: flex;
  align-items: flex-start;
  gap: 7px;
  margin-top: 13px;
  padding: 10px 11px;
  border-radius: 13px;
  color: #427460;
  background: #effaf5;
  font-size: 11px;
  font-weight: 700;
  line-height: 1.8;
}

.vvm-request-privacy svg {
  width: 17px;
  height: 17px;
  flex: 0 0 17px;
  margin-top: 2px;
}

.vvm-request-description .vvm-bubble {
  max-width: min(88%, 610px);
  padding: 11px 13px 7px;
  background: #dff6ff;
}

.vvm-request-description .vvm-bubble p {
  font-size: 14px;
  font-weight: 600;
  line-height: 1.9;
}

.vvm-request-loading {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 9px;
  margin-top: 13px;
  padding: 12px;
  border-radius: 14px;
  color: var(--vvm-blue-dark);
  background: var(--vvm-blue-soft);
  font-size: 11px;
  font-weight: 700;
}

.vvm-request-loading i {
  width: 18px;
  height: 18px;
  border: 2px solid rgba(0, 143, 166, .22);
  border-top-color: var(--vvm-blue);
  border-radius: 50%;
  animation: vvmSpin .8s linear infinite;
}

.vvm-request-choice { margin-top: 16px; }

.vvm-request-choice__label {
  display: block;
  margin: 13px 0 8px;
  color: #41535d;
  font-size: 12px;
  font-weight: 800;
}

.vvm-request-choice__hint {
  display: block;
  margin: -3px 0 8px;
  color: #87959c;
  font-size: 10px;
  font-weight: 600;
}

.vvm-request-topics {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}

.vvm-request-topic {
  min-height: 37px;
  padding: 6px 12px;
  border: 1px solid #d8e3e8;
  border-radius: 999px;
  color: #52636c;
  background: #fff;
  cursor: pointer;
}

.vvm-request-topic.is-selected {
  border-color: rgba(0, 143, 166, .55);
  color: var(--vvm-blue-dark);
  background: var(--vvm-blue-soft);
  box-shadow: 0 0 0 3px rgba(0, 143, 166, .08);
}

.vvm-request-services {
  display: grid;
  grid-template-columns: 1fr;
  gap: 8px;
}

.vvm-request-service {
  display: grid;
  grid-template-columns: 46px minmax(0, 1fr);
  align-items: center;
  gap: 10px;
  min-height: 88px;
  padding: 11px;
  border: 1px solid #dce5e9;
  border-radius: 17px;
  background: #fff;
  text-align: right;
  cursor: pointer;
}

.vvm-request-service:disabled {
  opacity: .48;
  cursor: not-allowed;
}

.vvm-request-service.is-selected {
  border-color: rgba(0, 143, 166, .6);
  background: #f5fcff;
  box-shadow: 0 0 0 3px rgba(0, 143, 166, .08);
}

.vvm-request-service__icon {
  display: grid;
  width: 46px;
  height: 46px;
  place-items: center;
  border-radius: 15px;
  color: var(--vvm-blue-dark);
  background: var(--vvm-blue-soft);
}

.vvm-request-service__icon svg { width: 22px; height: 22px; }

.vvm-request-service > span:last-child,
.vvm-request-service strong,
.vvm-request-service small,
.vvm-request-service b { display: block; }
.vvm-request-service strong { color: var(--vvm-ink); font-size: 13px; font-weight: 800; }
.vvm-request-service small { margin-top: 2px; color: #78878f; font-size: 10px; font-weight: 600; line-height: 1.65; }
.vvm-request-service b { margin-top: 5px; color: var(--vvm-blue-dark); font-size: 11px; font-weight: 800; }

.vvm-request-duration {
  margin-top: 10px;
  padding: 12px;
  border-radius: 16px;
  background: #f4f9fb;
}

.vvm-request-duration > strong {
  display: block;
  margin-bottom: 8px;
  font-size: 12px;
}

.vvm-request-duration > div {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 7px;
}

.vvm-request-duration button {
  min-height: 60px;
  padding: 8px 5px;
  border: 1px solid #d7e4e9;
  border-radius: 13px;
  background: #fff;
  cursor: pointer;
}

.vvm-request-duration span,
.vvm-request-duration b { display: block; }
.vvm-request-duration span { color: #45565f; font-size: 11px; }
.vvm-request-duration b { margin-top: 4px; color: var(--vvm-blue-dark); font-size: 10px; }

.vvm-request-text-link {
  display: block;
  margin: 13px auto 0;
  padding: 5px;
  border: 0;
  color: var(--vvm-blue-dark) !important;
  background: transparent;
  cursor: pointer;
}

.vvm-request-summary {
  margin-top: 15px;
  overflow: hidden;
  border: 1px solid #dce5e9;
  border-radius: 17px;
  background: #fbfdfe;
}

.vvm-request-summary > div {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  min-height: 50px;
  padding: 10px 13px;
  border-bottom: 1px solid #e5ebee;
}

.vvm-request-summary > div:last-child { border-bottom: 0; }
.vvm-request-summary span { color: #7c8a91; font-size: 11px; font-weight: 600; }
.vvm-request-summary strong { color: #33444d; font-size: 12px; text-align: left; }
.vvm-request-summary .is-total { background: #f0f9fd; }
.vvm-request-summary .is-total strong { color: var(--vvm-blue-dark); font-size: 15px; }

.vvm-request-terms {
  display: grid;
  grid-template-columns: 20px minmax(0, 1fr);
  align-items: flex-start;
  gap: 8px;
  margin-top: 14px;
  color: #6f7d84;
  cursor: pointer;
  font-size: 10px;
  font-weight: 600;
  line-height: 1.9;
}

.vvm-request-terms input {
  width: 18px;
  height: 18px;
  margin: 2px 0 0;
  accent-color: var(--vvm-blue);
}

.vvm-request-terms a { color: var(--vvm-blue-dark); font-weight: 800; }
.vvm-request-terms small { color: #98a4aa; }

.vvm-request-error {
  margin-top: 11px;
  padding: 9px 10px;
  border: 1px solid #f2cdca;
  border-radius: 12px;
  color: #a8443e;
  background: #fff3f2;
  font-size: 11px;
  font-weight: 700;
  line-height: 1.7;
}

.vvm-request-submit { margin-top: 13px; min-height: 48px; }

.vvm-request-summary-actions {
  display: flex;
  justify-content: center;
  gap: 18px;
  margin-top: 10px;
}

.vvm-request-summary-actions button {
  padding: 4px;
  border: 0;
  color: #73828a;
  background: transparent;
  cursor: pointer;
  font-size: 10px;
}

.vvm-new-request-open .vvm-composer textarea:disabled {
  color: #829098;
  -webkit-text-fill-color: #829098;
  opacity: 1;
}

.vvm-new-request-open .vvm-composer .vvm-icon-btn:disabled { opacity: .35; }

.vvm-root strong,
.vvm-root b,
.vvm-root h1,
.vvm-root h2,
.vvm-root h3,
.vvm-root h4 {
  font-weight: 800;
}

.vvm-root button,
.vvm-root select,
.vvm-primary-btn,
.vvm-secondary-btn,
.vvm-danger-btn,
.vvm-sheet-action,
.vvm-menu-row {
  font-weight: 700;
}

.vvm-chat-head__copy strong,
.vvm-panel-head strong,
.vvm-modal__head strong,
.vvm-profile-card h2,
.vvm-payment-card h4,
.vvm-service-card h4,
.vvm-info-section h3,
.vvm-finance-section h3 {
  font-weight: 800;
}

.vvm-chat-head__copy small,
.vvm-pinned small,
.vvm-message-meta,
.vvm-system-card,
.vvm-payment-card p,
.vvm-service-card__head p,
.vvm-sidebar__foot small,
.vvm-security-note,
.vvm-panel-help {
  font-weight: 600;
}

.vvm-bubble p,
.vvm-service-box p,
.vvm-info-section p,
.vvm-form-step > p,
.vvm-sheet > p {
  font-weight: 500;
}

@keyframes vvmToastIn { from { opacity: 0; transform: translateY(8px); } }

.vvm-visually-hidden {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}

@media (min-width: 921px) {
  .vvm-root { padding: 14px; }
  .vvm-shell { max-width: 1540px; margin: 0 auto; border: 1px solid #d8e1e5; border-radius: 24px; box-shadow: 0 20px 70px rgba(35, 61, 73, .12); }
}

@media (max-width: 1120px) {
  .vvm-app.vvm-info-open .vvm-shell { grid-template-columns: 320px minmax(0, 1fr); }
  .vvm-case-panel {
    position: absolute;
    top: 0;
    bottom: 0;
    left: 0;
    width: min(390px, 90vw);
    border-right: 1px solid var(--vvm-line);
    box-shadow: 24px 0 60px rgba(27, 48, 58, .16);
    transform: translateX(-102%);
    opacity: 1;
    transition: transform .22s ease;
  }
  .vvm-info-open .vvm-case-panel { transform: none; }
  .vvm-info-open::after {
    content: "";
    position: fixed;
    z-index: 2;
    inset: 0;
    background: rgba(26, 42, 50, .2);
    pointer-events: none;
  }
}

@media (max-width: 720px) {
  .vvm-shell { display: block; overflow: hidden; overflow: clip; }

  .vvm-sidebar,
  .vvm-chat {
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
    border: 0;
  }

  .vvm-sidebar { transform: none; transition: transform .23s cubic-bezier(.2,.7,.2,1); }
  .vvm-chat { z-index: 6; transform: translateX(-105%); transition: transform .23s cubic-bezier(.2,.7,.2,1); }
  .vvm-app.vvm-chat-open .vvm-sidebar { transform: translateX(20%); }
  .vvm-app.vvm-chat-open .vvm-chat { transform: none; }

  .vvm-sidebar__head,
  .vvm-chat-head { min-height: 64px; }
  .vvm-sidebar__head { grid-template-columns: 44px 1fr 44px; }
  .vvm-brand__mark { width: 41px; height: 41px; border-radius: 14px; }
  .vvm-brand__copy strong { font-size: 16px; }

  .vvm-case-item { min-height: 80px; padding: 11px 13px; }
  .vvm-case-item__title { font-size: 15px; }
  .vvm-case-item__preview { font-size: 13px; }
  .vvm-sidebar__foot { min-height: 52px; }

  .vvm-back-btn { display: grid; }
  .vvm-chat-head__start { order: 3; }
  .vvm-chat-head__identity { order: 2; }
  .vvm-chat-head__actions { order: 1; }
  .vvm-chat-head__actions .vvm-more-chat { display: none; }
  .vvm-chat-head__identity .vvm-avatar { width: 42px; height: 42px; border-radius: 15px; }
  .vvm-chat-head__copy strong { max-width: 42vw; font-size: 14px; }

  .vvm-pinned { min-height: 53px; }
  .vvm-messages { padding: 15px 10px 10px; }
  .vvm-bubble { max-width: 84%; }
  .vvm-bubble p { font-size: 14px; }
  .vvm-doc-card { width: 84%; }
  .vvm-doc-card__preview { height: 135px; }
  .vvm-composer-wrap { padding-right: 7px; padding-left: 7px; }
  .vvm-composer { grid-template-columns: 44px minmax(0, 1fr) 44px; gap: 4px; }
  .vvm-new-request-open .vvm-messages { padding: 14px 9px 12px; }
  .vvm-request-bot { width: 100%; padding: 14px 12px; border-radius: 20px 20px 20px 7px; }
  .vvm-request-bot__head strong { font-size: 15px; }
  .vvm-request-service { min-height: 82px; }
  .vvm-request-duration { padding: 9px; }
  .vvm-request-duration > div { gap: 5px; }
  .vvm-request-duration button { min-height: 58px; padding: 7px 3px; }

  .vvm-case-panel {
    z-index: 10;
    width: 100%;
    max-width: none;
    transform: translateX(-105%);
  }
  .vvm-info-open .vvm-case-panel { transform: none; }
  .vvm-info-open::after { display: none; }
  .vvm-case-panel__scroll { padding-bottom: calc(30px + var(--vvm-safe-bottom)); }

  .vvm-overlay { padding: 10px; }
  .vvm-modal { width: min(100%, 480px); border-radius: 22px; }
  .vvm-sheet-overlay { padding: 0; }
  .vvm-sheet-actions { gap: 6px; }
  .vvm-sheet-action { min-height: 75px; }

  .vvm-call-screen { padding-top: calc(58px + var(--vvm-safe-top)); }
  .vvm-call-person .vvm-avatar { width: 98px; height: 98px; border-radius: 34px; }
}

@media (max-width: 380px) {
  .vvm-sidebar__head { padding-right: 8px; padding-left: 8px; }
  .vvm-search-wrap { padding-right: 9px; padding-left: 9px; }
  .vvm-filters { padding-right: 9px; padding-left: 9px; }
  .vvm-case-item { grid-template-columns: 49px minmax(0, 1fr) auto; padding-right: 9px; padding-left: 9px; }
  .vvm-avatar { width: 48px; height: 48px; border-radius: 16px; }
  .vvm-chat-head { padding-right: 5px; padding-left: 5px; }
  .vvm-chat-head__actions { gap: 0; }
  .vvm-chat-head__actions .vvm-icon-btn { width: 40px; min-width: 40px; }
  .vvm-chat-head__copy strong { max-width: 36vw; }
  .vvm-sheet-action { font-size: 9px; }
  .vvm-choice-grid { grid-template-columns: 1fr; }
  .vvm-call-controls { grid-template-columns: repeat(3, 70px); gap: 8px; }
}

@media (prefers-reduced-motion: reduce) {
  .vvm-root *,
  .vvm-root *::before,
  .vvm-root *::after {
    scroll-behavior: auto !important;
    animation-duration: .01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: .01ms !important;
  }
}

/* 0.9.0 visual system: a calm legal-product interface with true variable
   weights, restrained status colors, outlined icons and card-based hierarchy. */
.vvm-root {
  font-size: 15px;
  font-weight: 430;
  line-height: 1.65;
  background: #f1f6f7;
}

.vvm-root strong,
.vvm-root b,
.vvm-root h1,
.vvm-root h2,
.vvm-root h3,
.vvm-root h4 {
  font-weight: 760;
  letter-spacing: -.018em;
}

.vvm-root button,
.vvm-root select,
.vvm-primary-btn,
.vvm-secondary-btn,
.vvm-danger-btn,
.vvm-sheet-action,
.vvm-menu-row {
  font-weight: 650;
}

.vvm-shell {
  background: #f1f6f7;
}

.vvm-sidebar {
  border-left-color: #d8e3e6;
  background: #f4f8f9;
}

.vvm-sidebar__head {
  min-height: 82px;
  padding-right: 16px;
  padding-left: 16px;
  border-bottom: 0;
  color: #fff;
  background: linear-gradient(118deg, #008fa6 0%, #056a7d 58%, #034f60 100%);
  box-shadow: 0 10px 28px rgba(5, 89, 103, .16);
}

.vvm-sidebar__head .vvm-icon-btn {
  color: #fff;
  background: rgba(255, 255, 255, .1);
}

.vvm-sidebar__head .vvm-icon-btn:hover {
  background: rgba(255, 255, 255, .18);
}

.vvm-brand__mark {
  border: 1px solid rgba(255, 255, 255, .42);
  background: rgba(255, 255, 255, .14);
  box-shadow: none;
  font-family: Georgia, serif;
}

.vvm-brand__copy strong {
  color: #fff;
  font-size: 18px;
  font-weight: 780;
}

.vvm-brand__copy small {
  color: rgba(255, 255, 255, .76);
  font-size: 11px;
  font-weight: 480;
}

.vvm-sidebar__head .vvm-new-btn,
.vvm-sidebar__head .vvm-presence-btn {
  color: #056a7d;
  background: #fff;
  box-shadow: 0 8px 22px rgba(0, 45, 55, .18);
}

.vvm-search-wrap {
  padding: 16px 12px 8px;
}

.vvm-search {
  min-height: 50px;
  padding: 0 14px;
  border-color: #dbe6e9;
  border-radius: 17px;
  background: #fff;
  color: #87969d;
  box-shadow: 0 2px 8px rgba(22, 58, 66, .035);
}

.vvm-search:focus-within {
  border-color: rgba(0, 143, 166, .58);
  box-shadow: 0 0 0 4px rgba(0, 143, 166, .09);
}

.vvm-search input {
  font-size: 14px;
  font-weight: 450;
}

.vvm-filters {
  gap: 8px;
  padding: 5px 12px 11px;
}

.vvm-chip {
  min-height: 39px;
  padding: 7px 14px;
  border-color: #d9e3e6;
  color: #56666d;
  background: #fff;
  font-size: 13px;
  font-weight: 580;
  box-shadow: 0 1px 5px rgba(24, 56, 63, .025);
}

.vvm-chip.is-active {
  border-color: #007c91;
  color: #fff;
  background: #007c91;
  box-shadow: 0 7px 18px rgba(0, 124, 145, .2);
}

.vvm-section-label {
  padding: 8px 18px 5px;
  color: #7a888e;
  font-size: 12px;
  font-weight: 520;
}

.vvm-case-list {
  padding: 4px 10px 12px;
}

.vvm-case-item {
  grid-template-columns: 58px minmax(0, 1fr) auto;
  gap: 11px;
  min-height: 96px;
  margin: 8px 0;
  padding: 13px 12px;
  overflow: hidden;
  border: 1px solid #dce5e8;
  border-radius: 20px;
  background: #fff;
  box-shadow: 0 3px 12px rgba(20, 55, 64, .045);
  transition: border-color .16s ease, box-shadow .16s ease, transform .16s ease;
}

.vvm-case-item:hover,
.vvm-case-item.is-active {
  border-color: rgba(0, 143, 166, .42);
  background: #fff;
  box-shadow: 0 8px 22px rgba(20, 87, 98, .1);
}

.vvm-case-item:active {
  transform: scale(.988);
}

.vvm-case-item.is-attention::after,
.vvm-case-item.is-overdue::after {
  content: "";
  position: absolute;
  top: 16px;
  right: 0;
  bottom: 16px;
  width: 4px;
  border-radius: 4px 0 0 4px;
  background: #e2a12b;
}

.vvm-avatar {
  width: 56px;
  height: 56px;
  border: 3px solid #fff;
  border-radius: 50%;
  background: linear-gradient(145deg, #008fa6, #056a7d);
  box-shadow: 0 0 0 1px #d5e1e4, 0 6px 16px rgba(16, 92, 104, .13);
  font-size: 14px;
  font-weight: 750;
}

.vvm-avatar > img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  border-radius: inherit;
}

.vvm-avatar__dot {
  left: -1px;
  bottom: -1px;
  border-color: #fff;
  background: #2ea76f;
}

.vvm-case-item__title {
  color: #202d33;
  font-size: 15px;
  font-weight: 750;
}

.vvm-case-item__preview {
  margin-top: 4px;
  color: #6c7a81;
  font-size: 12px;
  font-weight: 430;
}

.vvm-case-item__status {
  margin-top: 7px;
  color: #056a7d;
  font-size: 11px;
  font-weight: 620;
}

.vvm-case-item__meta {
  color: #8a989e;
  font-size: 10px;
  font-weight: 470;
}

.vvm-unread {
  background: #007c91;
}

.vvm-mobile-nav {
  display: none;
}

.vvm-sidebar__foot {
  border-top-color: #e0e8eb;
  background: rgba(255, 255, 255, .98);
}

.vvm-live-badge {
  color: #267653;
  background: #edf9f2;
}

.vvm-chat {
  background-color: #edf4f5;
  background-image:
    radial-gradient(circle at 24px 24px, rgba(18, 106, 118, .028) 1.5px, transparent 1.5px),
    radial-gradient(circle at 68px 68px, rgba(18, 106, 118, .022) 2px, transparent 2px);
  background-size: 92px 92px;
}

.vvm-chat-empty__art {
  color: #056a7d;
  border: 1px solid #dce5e8;
  background: #fff;
  box-shadow: 0 14px 36px rgba(20, 68, 78, .08);
}

.vvm-chat-head {
  min-height: 78px;
  padding-right: 16px;
  padding-left: 16px;
  border-bottom-color: #dce5e8;
  background: rgba(255, 255, 255, .97);
  box-shadow: 0 4px 18px rgba(22, 58, 66, .045);
}

.vvm-chat-head .vvm-icon-btn {
  color: #31515b;
  background: #f0f7f8;
}

.vvm-chat-head__copy strong {
  color: #202d33;
  font-size: 15px;
  font-weight: 750;
}

.vvm-chat-head__copy small {
  color: #2e966d;
  font-size: 11px;
  font-weight: 480;
}

.vvm-pinned {
  min-height: 60px;
  margin: 10px 12px 0;
  overflow: hidden;
  border: 1px solid #dbe5e8;
  border-radius: 17px;
  background: rgba(255, 255, 255, .94);
  box-shadow: 0 4px 14px rgba(21, 57, 66, .045);
}

.vvm-pinned__bar {
  background: #e2a12b;
}

.vvm-pinned strong {
  color: #925f16;
  font-weight: 700;
}

.vvm-messages {
  padding-top: 18px;
}

.vvm-bubble,
.vvm-system-card,
.vvm-payment-card,
.vvm-service-card,
.vvm-doc-card {
  border-color: #d9e4e7;
  box-shadow: 0 5px 18px rgba(21, 58, 67, .055);
}

.vvm-bubble p {
  font-size: 15px;
  font-weight: 430;
  line-height: 1.9;
}

.vvm-message-row.is-mine .vvm-bubble {
  color: #17393e;
  background: #ddf3f3;
}

.vvm-request-bot {
  border-color: #d7e2e5;
  background: #fff;
  box-shadow: 0 7px 22px rgba(21, 58, 67, .065);
}

.vvm-request-bot__mark,
.vvm-request-avatar {
  background: linear-gradient(145deg, #008fa6, #056a7d);
  box-shadow: 0 7px 18px rgba(5, 106, 125, .18);
}

.vvm-request-bot__head strong {
  color: #202d33;
  font-size: 16px;
  font-weight: 760;
}

.vvm-request-bot__head small {
  color: #056a7d;
  font-weight: 520;
}

.vvm-request-bot > p {
  color: #5d6d74;
  font-size: 13px;
  font-weight: 430;
}

.vvm-request-privacy {
  color: #2d7658;
  background: #edf9f2;
  font-weight: 520;
}

.vvm-request-selected-topic {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin: 13px 0;
  padding: 11px 13px;
  border: 1px solid #cfe5e6;
  border-radius: 14px;
  color: #607177;
  background: #f1fafa;
}

.vvm-request-selected-topic span {
  font-size: 11px;
}

.vvm-request-selected-topic strong {
  color: #056a7d;
  font-size: 13px;
}

.vvm-request-service {
  grid-template-columns: 54px minmax(0, 1fr);
  min-height: 98px;
  padding: 13px;
  border-color: #dce5e8;
  border-radius: 19px;
  box-shadow: 0 2px 9px rgba(21, 57, 65, .03);
}

.vvm-request-service:nth-child(2) .vvm-request-service__icon {
  color: #9a6816;
  background: #fff7e3;
}

.vvm-request-service:nth-child(3) .vvm-request-service__icon {
  color: #2c7a59;
  background: #edf9f2;
}

.vvm-request-service.is-selected {
  border-color: rgba(0, 143, 166, .6);
  background: #f5fbfb;
  box-shadow: 0 0 0 4px rgba(0, 143, 166, .08);
}

.vvm-request-service__icon {
  width: 52px;
  height: 52px;
  border-radius: 17px;
  color: #056a7d;
  background: #eaf6f7;
}

.vvm-request-service strong {
  font-size: 14px;
  font-weight: 720;
}

.vvm-request-service small {
  color: #748188;
  font-size: 11px;
  font-weight: 420;
}

.vvm-request-service b {
  color: #056a7d;
  font-size: 12px;
  font-weight: 700;
}

.vvm-primary-btn,
.vvm-send-btn {
  background: linear-gradient(118deg, #007c91, #056a7d);
  box-shadow: 0 9px 22px rgba(5, 106, 125, .2);
}

.vvm-primary-btn {
  border-radius: 15px;
}

.vvm-composer-wrap {
  padding-top: 9px;
  border-top-color: #d4e0e3;
  background: rgba(246, 249, 250, .98);
  box-shadow: 0 -7px 24px rgba(24, 60, 69, .05);
}

.vvm-topic-dock {
  display: flex;
  min-width: 0;
  align-items: center;
  gap: 9px;
  margin: 0 3px 8px;
  padding: 7px 8px;
  overflow: hidden;
  border: 1px solid #d9e5e7;
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 3px 12px rgba(22, 61, 70, .045);
}

.vvm-topic-dock__label {
  flex: 0 0 auto;
  padding: 0 4px;
  color: #607177;
  font-size: 11px;
  font-weight: 650;
}

.vvm-topic-dock__scroll {
  display: flex;
  min-width: 0;
  flex: 1;
  gap: 6px;
  overflow-x: auto;
  scroll-snap-type: x proximity;
  scrollbar-width: none;
}

.vvm-topic-dock__scroll::-webkit-scrollbar {
  display: none;
}

.vvm-topic-chip {
  min-height: 35px;
  flex: 0 0 auto;
  padding: 6px 12px;
  scroll-snap-align: start;
  white-space: nowrap;
  border: 1px solid #dbe4e7;
  border-radius: 999px;
  color: #53656c;
  background: #fff;
  font-size: 12px;
  font-weight: 560;
  cursor: pointer;
}

.vvm-topic-chip.is-selected {
  border-color: #007c91;
  color: #fff;
  background: #007c91;
  box-shadow: 0 5px 13px rgba(0, 124, 145, .18);
}

.vvm-topic-dock__state {
  display: flex;
  min-height: 35px;
  align-items: center;
  gap: 7px;
  color: #6d7d84;
  font-size: 11px;
}

.vvm-topic-dock__state i {
  width: 15px;
  height: 15px;
  border: 2px solid #cbe2e4;
  border-top-color: #008fa6;
  border-radius: 50%;
  animation: vvmSpin .8s linear infinite;
}

.vvm-topic-dock__state button {
  padding: 3px 7px;
  border: 0;
  border-radius: 8px;
  color: #056a7d;
  background: #edf9f9;
  cursor: pointer;
}

.vvm-composer {
  align-items: center;
}

.vvm-composer__field {
  min-height: 50px;
  border-color: #d5e1e4;
  border-radius: 18px;
  box-shadow: 0 3px 11px rgba(27, 60, 68, .04);
}

.vvm-composer__field:focus-within {
  border-color: rgba(0, 143, 166, .6);
  box-shadow: 0 0 0 4px rgba(0, 143, 166, .09);
}

.vvm-composer textarea {
  min-height: 44px;
  padding-top: 11px;
  color: #26363c;
  font-size: 15px;
  font-weight: 430;
}

.vvm-composer textarea::placeholder {
  color: #91a0a6;
  font-weight: 400;
}

.vvm-composer .vvm-icon-btn {
  color: #4e6972;
  background: #eef5f6;
}

.vvm-composer .vvm-send-btn {
  color: #fff;
}

.vvm-login-required {
  font-family: var(--vv-font, "Vazirmatn", Tahoma, Arial, system-ui, sans-serif);
  background: #f1f6f7;
}

.vvm-keyboard-open .vvm-pinned {
  display: none;
}

.vvm-keyboard-open .vvm-chat-head {
  min-height: 58px;
  padding-top: 6px;
  padding-bottom: 6px;
}

.vvm-keyboard-open .vvm-messages {
  padding-top: 8px;
}

.vvm-keyboard-open .vvm-composer-wrap {
  padding-top: 5px;
  padding-bottom: max(5px, var(--vvm-safe-bottom));
}

.vvm-keyboard-open .vvm-topic-dock {
  margin-bottom: 5px;
  padding-top: 4px;
  padding-bottom: 4px;
  border-radius: 13px;
}

.vvm-keyboard-open .vvm-topic-dock__label {
  display: none;
}

.vvm-keyboard-open .vvm-topic-chip {
  min-height: 31px;
  padding-top: 4px;
  padding-bottom: 4px;
}

@media (min-width: 921px) {
  .vvm-shell {
    border-color: #d6e1e4;
    border-radius: 26px;
    box-shadow: 0 22px 70px rgba(20, 59, 68, .13);
  }
}

@media (max-width: 720px) {
  .vvm-root {
    font-size: 15px;
  }

  .vvm-sidebar__head {
    min-height: 76px;
  }

  .vvm-sidebar__foot {
    display: none;
  }

  .vvm-mobile-nav {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    min-height: calc(70px + var(--vvm-safe-bottom));
    padding: 7px 9px calc(7px + var(--vvm-safe-bottom));
    border-top: 1px solid #dce5e8;
    background: rgba(255, 255, 255, .98);
    box-shadow: 0 -8px 24px rgba(20, 55, 64, .055);
  }

  .vvm-mobile-nav button {
    display: grid;
    min-width: 0;
    min-height: 54px;
    place-items: center;
    align-content: center;
    gap: 3px;
    padding: 4px 2px;
    border: 0;
    border-radius: 14px;
    color: #89969c;
    background: transparent;
    font-size: 10px;
    cursor: pointer;
  }

  .vvm-mobile-nav button svg {
    width: 23px;
    height: 23px;
  }

  .vvm-mobile-nav button.is-active {
    color: #056a7d;
  }

  .vvm-mobile-nav .vvm-mobile-nav__primary {
    color: #fff;
    background: linear-gradient(118deg, #007c91, #056a7d);
    box-shadow: 0 8px 18px rgba(5, 106, 125, .2);
  }

  .vvm-case-list {
    padding-right: 9px;
    padding-left: 9px;
  }

  .vvm-case-item {
    min-height: 96px;
    padding: 13px 11px;
  }

  .vvm-chat-head {
    min-height: 70px;
    padding-right: 8px;
    padding-left: 8px;
  }

  .vvm-pinned {
    margin: 7px 7px 0;
  }

  .vvm-messages {
    padding: 13px 8px 9px;
  }

  .vvm-bubble p {
    font-size: 15px;
  }

  .vvm-composer-wrap {
    padding-right: 6px;
    padding-left: 6px;
  }

  .vvm-composer textarea {
    font-size: 16px;
  }

  .vvm-topic-dock {
    margin-right: 0;
    margin-left: 0;
  }

  .vvm-request-bot {
    padding: 15px 13px;
  }
}

@media (max-width: 380px) {
  .vvm-case-item {
    grid-template-columns: 52px minmax(0, 1fr) auto;
  }

  .vvm-avatar {
    width: 50px;
    height: 50px;
  }

  .vvm-topic-chip {
    padding-right: 10px;
    padding-left: 10px;
  }
}

/* 0.10.0 brand and usability refinement.
   This final layer intentionally owns the production-facing density, logo,
   semantic states, menu rows and guided-request stages. */
.vvm-root {
  color: #1f2d33;
  background: #f3f7f8;
  font-weight: 430;
}

.vvm-root strong,
.vvm-root b,
.vvm-root h1,
.vvm-root h2,
.vvm-root h3,
.vvm-root h4 {
  font-weight: 720;
  letter-spacing: 0;
}

.vvm-root button,
.vvm-root select,
.vvm-primary-btn,
.vvm-secondary-btn,
.vvm-danger-btn,
.vvm-sheet-action,
.vvm-menu-row {
  font-weight: 650;
}

.vvm-logo-mark {
  position: relative;
  display: grid;
  overflow: hidden;
  place-items: center;
}

.vvm-logo-mark > img {
  display: block;
  width: 100%;
  height: 100%;
  padding: 5px;
  object-fit: contain;
  border-radius: 0;
}

.vvm-logo-mark__fallback {
  font-size: 20px;
  font-weight: 800;
}

.vvm-boot__mark {
  border: 1px solid #d7e6ea;
  background: #fff;
  box-shadow: 0 14px 32px rgba(6, 38, 58, .1);
}

.vvm-boot__mark img {
  width: 100%;
  height: 100%;
  padding: 10px;
  object-fit: contain;
}

.vvm-sidebar {
  border-left-color: #d9e4e6;
  background: #f3f7f8;
}

.vvm-sidebar__head {
  min-height: 72px;
  padding: calc(8px + var(--vvm-safe-top)) 13px 8px;
  background: linear-gradient(116deg, #007c91 0%, #056a7d 62%, #034f60 100%);
  box-shadow: 0 7px 20px rgba(3, 79, 96, .14);
}

.vvm-head-spacer {
  display: block;
  width: 44px;
  height: 44px;
}

.vvm-brand__mark {
  width: 43px;
  height: 43px;
  border: 1px solid rgba(255,255,255,.32);
  border-radius: 14px;
  background: rgba(255,255,255,.1);
}

.vvm-brand__mark > img { padding: 6px; }
.vvm-brand__copy strong { font-size: 17px; font-weight: 730; }
.vvm-brand__copy small { color: rgba(255,255,255,.78); font-weight: 430; }

.vvm-search-wrap { padding: 12px 10px 6px; }
.vvm-search {
  min-height: 46px;
  padding: 0 13px;
  border-color: #d9e4e6;
  border-radius: 15px;
  box-shadow: 0 2px 7px rgba(6,38,58,.025);
}
.vvm-search:focus-within {
  border-color: rgba(0,143,166,.62);
  box-shadow: 0 0 0 3px rgba(0,143,166,.085);
}
.vvm-search input { color: #1f2d33; font-weight: 430; }
.vvm-search input::placeholder { color: #66777f; }

.vvm-filters { gap: 7px; padding: 4px 10px 8px; }
.vvm-chip {
  min-height: 36px;
  padding: 6px 13px;
  border-color: #d9e4e6;
  color: #465a63;
  font-weight: 560;
  box-shadow: none;
}
.vvm-chip.is-active {
  border-color: #007c91;
  color: #fff;
  background: #007c91;
  box-shadow: 0 4px 11px rgba(0,124,145,.16);
}

.vvm-section-label { padding: 6px 15px 3px; color: #5d6d74; font-weight: 470; }
.vvm-case-list { padding: 3px 8px 10px; }
.vvm-case-item {
  grid-template-columns: 48px minmax(0, 1fr) auto;
  gap: 10px;
  min-height: 82px;
  margin: 5px 0;
  padding: 10px 11px;
  border-color: #d9e4e6;
  border-radius: 15px;
  box-shadow: 0 2px 7px rgba(6,38,58,.035);
}
.vvm-case-item:hover,
.vvm-case-item.is-active {
  border-color: rgba(0,143,166,.4);
  box-shadow: 0 5px 14px rgba(3,79,96,.075);
}
.vvm-case-item__title { color: #1f2d33; font-size: 14px; font-weight: 700; }
.vvm-case-item__preview {
  margin-top: 2px;
  color: #5d6d74;
  font-size: 11px;
  font-weight: 420;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.vvm-case-item__status { margin-top: 4px; color: #056a7d; font-size: 10px; font-weight: 600; }
.vvm-case-item__status.is-success { color: #2e8b67; }
.vvm-case-item__status.is-warning { color: #9a6816; }
.vvm-case-item__status.is-danger { color: #b84740; }
.vvm-case-item__status.is-muted { color: #68777e; }
.vvm-case-item__meta { color: #6c7c83; font-size: 9px; }
.vvm-unread { background: #007c91; }

.vvm-avatar {
  width: 48px;
  height: 48px;
  border: 2px solid #fff;
  background: linear-gradient(145deg, #008fa6, #056a7d);
  box-shadow: 0 0 0 1px #d3e0e3, 0 3px 9px rgba(3,79,96,.09);
  font-size: 12px;
  font-weight: 700;
}
.vvm-avatar__initials {
  position: absolute;
  inset: 0;
  display: grid;
  place-items: center;
  color: #fff;
}
.vvm-avatar > img:not([src=""]) {
  position: absolute;
  inset: 0;
  z-index: 1;
  width: 100%;
  height: 100%;
  object-fit: cover;
}
.vvm-avatar.is-placeholder {
  color: #056a7d;
  background: #eaf8fa;
  box-shadow: 0 0 0 1px #d3e0e3;
}
.vvm-avatar.is-placeholder .vvm-avatar__initials { color: #056a7d; }
.vvm-avatar__dot { z-index: 2; background: #2e8b67; }

.vvm-primary-btn,
.vvm-send-btn,
.vvm-mobile-nav .vvm-mobile-nav__primary {
  color: #fff;
  background: linear-gradient(118deg, #007c91, #056a7d);
  box-shadow: 0 7px 17px rgba(5,106,125,.18);
}

.vvm-mobile-nav {
  min-height: calc(64px + var(--vvm-safe-bottom));
  padding: 5px 8px calc(5px + var(--vvm-safe-bottom));
  border-top-color: #d9e4e6;
  box-shadow: 0 -5px 16px rgba(6,38,58,.045);
}
.vvm-mobile-nav button { min-height: 50px; font-size: 10px; font-weight: 550; }
.vvm-mobile-nav button.is-active { color: #056a7d; }
.vvm-mobile-nav .vvm-mobile-nav__primary { margin-inline: 5px; border-radius: 14px; }

.vvm-chat { background-color: #edf4f5; }
.vvm-chat-head { min-height: 68px; box-shadow: 0 3px 12px rgba(6,38,58,.035); }
.vvm-chat-head__copy strong { color: #1f2d33; font-weight: 700; }
.vvm-chat-head__copy small { color: #2e8b67; font-weight: 430; }
.vvm-pinned { border-radius: 14px; box-shadow: 0 2px 8px rgba(6,38,58,.035); }

/* In an RTL flex row, flex-start is the physical right side. */
.vvm-message-row.is-mine { justify-content: flex-start; }
.vvm-message-row:not(.is-mine):not(.is-system) { justify-content: flex-end; }
.vvm-system-card { max-width: min(86%, 620px); padding: 12px 15px; }
.vvm-bubble,
.vvm-system-card,
.vvm-payment-card,
.vvm-service-card,
.vvm-doc-card { box-shadow: 0 3px 11px rgba(6,38,58,.045); }
.vvm-message-row.is-mine .vvm-bubble { background: #dff2f4; }

.vvm-profile-card {
  display: grid;
  grid-template-columns: 64px minmax(0,1fr);
  align-items: center;
  gap: 12px;
  padding: 4px 2px 8px;
  text-align: right;
}
.vvm-profile-card .vvm-avatar {
  width: 64px;
  height: 64px;
  margin: 0;
  border-radius: 20px;
  font-size: 16px;
}
.vvm-profile-card h2 { font-size: 16px; font-weight: 720; }
.vvm-profile-card p { margin-top: 2px; color: #5d6d74; font-size: 10px; }
.vvm-status-pill { min-height: 27px; margin-top: 6px; color: #056a7d; background: #eaf8fa; }
.vvm-status-pill.is-success { color: #2e8b67; background: #edf9f2; }
.vvm-status-pill.is-warning { color: #916117; background: #fff7e3; }
.vvm-status-pill.is-danger { color: #b84740; background: #fff0ee; }
.vvm-status-pill.is-muted { color: #63747b; background: #f0f4f5; }

.vvm-quick-actions { gap: 7px; margin: 11px 0 14px; }
.vvm-quick-action { min-height: 60px; border-radius: 13px; color: #465a63; font-weight: 600; }
.vvm-quick-action.is-payment { color: #865b14; background: #fffaf0; }
.vvm-panel-tabs { grid-template-columns: repeat(3, minmax(0,1fr)); border-radius: 12px; }
.vvm-panel-tabs--4 { grid-template-columns: repeat(4, minmax(0,1fr)); }
.vvm-panel-tabs button.is-active { color: #056a7d; }
.vvm-info-section { margin: 13px 0; }
.vvm-info-section h3 { color: #1f2d33; font-size: 12px; font-weight: 700; }
.vvm-facts { border-radius: 13px; }
.vvm-fact { align-items: center; padding: 9px 10px; }
.vvm-copy-value {
  display: inline-flex;
  min-width: 0;
  align-items: center;
  justify-content: flex-end;
  gap: 7px;
  padding: 0;
  border: 0;
  color: #056a7d;
  background: transparent;
  cursor: pointer;
}
.vvm-copy-value svg { width: 15px; height: 15px; }
.vvm-panel-empty {
  display: grid;
  min-height: 230px;
  place-content: center;
  justify-items: center;
  gap: 7px;
  padding: 24px 12px;
  text-align: center;
  color: #5d6d74;
}
.vvm-panel-empty > svg { width: 38px; height: 38px; margin-bottom: 3px; color: #7dafb7; }
.vvm-panel-empty > strong { color: #1f2d33; font-size: 13px; }
.vvm-panel-empty > p { max-width: 270px; }
.vvm-panel-empty .vvm-primary-btn { margin-top: 8px; }

.vvm-request-bot { border-radius: 18px; box-shadow: 0 4px 14px rgba(6,38,58,.05); }
.vvm-request-bot__mark,
.vvm-request-avatar {
  border: 1px solid #d2e5e8;
  border-radius: 15px;
  background: #fff;
  box-shadow: 0 4px 12px rgba(3,79,96,.08);
}
.vvm-request-bot__mark > img,
.vvm-request-avatar > img { padding: 6px; object-fit: contain; }
.vvm-request-bot__head strong { font-weight: 720; }
.vvm-request-bot__head small { color: #056a7d; }
.vvm-request-service { min-height: 90px; border-radius: 15px; box-shadow: none; }
.vvm-request-service.is-selected {
  border-color: rgba(0,143,166,.56);
  background: #f3fafb;
  box-shadow: 0 0 0 3px rgba(0,143,166,.07);
}
.vvm-request-service__icon { color: #056a7d; background: #eaf8fa; }
.vvm-request-service b { color: #056a7d; }
.vvm-topic-chip.is-selected { border-color: #007c91; background: #007c91; }

.vvm-composer__field:focus-within {
  border-color: rgba(0,143,166,.64);
  box-shadow: 0 0 0 2px rgba(0,143,166,.09);
}
.vvm-request-stage-service .vvm-composer { display: none; }
.vvm-request-stage-service .vvm-composer-wrap { padding-top: 6px; }
.vvm-request-stage-summary .vvm-composer-wrap { display: none; }
.vvm-request-stage-summary .vvm-messages { padding-bottom: calc(18px + var(--vvm-safe-bottom)); }
.vvm-request-terms small { display: inline-block; color: #68777e; }

.vvm-menu-list { gap: 4px; margin-top: 0; }
.vvm-menu-row {
  width: 100%;
  grid-template-columns: 42px minmax(0,1fr) 20px;
  gap: 10px;
  min-height: 62px;
  padding: 8px 9px;
  border: 1px solid transparent;
  border-radius: 13px;
  color: #1f2d33;
  background: #fff;
  text-align: right;
}
.vvm-menu-row + .vvm-menu-row { border-top-color: #edf1f2; }
.vvm-menu-row:hover { border-color: #d9e4e6; background: #f7fafb; }
.vvm-menu-row__icon,
.vvm-menu-row > span:first-child {
  display: grid;
  width: 40px;
  height: 40px;
  place-items: center;
  border-radius: 12px;
  color: #056a7d;
  background: #eaf8fa;
}
.vvm-menu-row__icon svg { width: 20px; height: 20px; }
.vvm-menu-row__copy { display: block; min-width: 0; }
.vvm-menu-row__copy strong,
.vvm-menu-row__copy small { display: block; white-space: normal; }
.vvm-menu-row__copy strong { color: #1f2d33; font-size: 13px; font-weight: 700; line-height: 1.6; }
.vvm-menu-row__copy small { margin-top: 1px; color: #5d6d74; font-size: 10px; font-weight: 420; line-height: 1.65; }
.vvm-menu-row__arrow { display: grid; place-items: center; color: #8a989e; }
.vvm-menu-row__arrow svg { width: 16px; height: 16px; }
.vvm-menu-row.is-primary { border-color: #d8e9ec; background: #f4fafb; }
.vvm-menu-row.is-primary .vvm-menu-row__icon { color: #fff; background: #007c91; }
.vvm-menu-row.is-secondary .vvm-menu-row__icon { color: #0a73b8; background: #edf6fd; }
.vvm-menu-row.is-danger { margin-top: 7px; border-color: #f3d9d5; background: #fff6f5; }
.vvm-menu-row.is-danger .vvm-menu-row__icon { color: #b84740; background: #fff0ee; }
.vvm-menu-row.is-danger .vvm-menu-row__copy strong { color: #a84039; }
.vvm-modal__body { padding: 13px 15px 16px; }

@media (max-width: 720px) {
  .vvm-sidebar__head { min-height: 70px; }
  .vvm-case-list { padding-right: 8px; padding-left: 8px; }
  .vvm-case-item { min-height: 82px; padding: 10px; }
  .vvm-chat-head { min-height: 66px; }
  .vvm-request-bot { padding: 14px 12px; }
}

@media (max-width: 380px) {
  .vvm-case-item { grid-template-columns: 44px minmax(0,1fr) auto; }
  .vvm-avatar { width: 44px; height: 44px; }
  .vvm-brand__mark { width: 40px; height: 40px; }
  .vvm-menu-row { grid-template-columns: 40px minmax(0,1fr) 18px; gap: 8px; }
}

/* 0.11.0 calm messenger refinement.
   Teal is reserved for primary actions and selection cues; request creation is
   now a one-question-at-a-time conversation and lawyer offers stay private. */
.vvm-chip.is-active {
  border-color: #b8d7dc;
  color: #056a7d;
  background: #eaf8fa;
  box-shadow: none;
}

.vvm-case-item {
  grid-template-columns: 44px minmax(0, 1fr) auto;
  gap: 9px;
  min-height: 74px;
  margin: 4px 0;
  padding: 8px 10px;
  background: #fff;
}

.vvm-case-item:hover {
  border-color: #c9dadd;
  background: #fff;
  box-shadow: 0 4px 12px rgba(6, 38, 58, .055);
}

.vvm-case-item.is-active {
  border-color: rgba(0, 143, 166, .36);
  background: #eef9fa;
  box-shadow: inset -3px 0 0 #008fa6, 0 4px 12px rgba(3, 79, 96, .055);
}

.vvm-avatar {
  width: 44px;
  height: 44px;
  font-size: 11px;
}

.vvm-case-item__preview { margin-top: 1px; }
.vvm-case-item__status { margin-top: 3px; }

.vvm-composer[hidden] { display: none !important; }
.vvm-request-stage-topic .vvm-composer-wrap,
.vvm-request-stage-service .vvm-composer-wrap,
.vvm-request-stage-duration .vvm-composer-wrap,
.vvm-request-stage-summary .vvm-composer-wrap { display: none; }
.vvm-request-stage-topic .vvm-messages,
.vvm-request-stage-service .vvm-messages,
.vvm-request-stage-duration .vvm-messages,
.vvm-request-stage-summary .vvm-messages { padding-bottom: calc(18px + var(--vvm-safe-bottom)); }

.vvm-composer .vvm-send-btn,
.vvm-composer .vvm-send-btn:not(:disabled) {
  color: #fff;
  background: linear-gradient(118deg, #007c91, #056a7d);
  box-shadow: 0 6px 15px rgba(5, 106, 125, .2);
  opacity: 1;
}

.vvm-composer .vvm-send-btn:disabled {
  color: #72838c;
  background: #e7eef0;
  box-shadow: none;
  opacity: 1;
}

.vvm-topic-dock { display: none !important; }

.vvm-request-row { margin-bottom: 13px; }
.vvm-request-bot { width: min(94%, 620px); }
.vvm-request-topics--inline { margin-top: 14px; }
.vvm-request-topic {
  min-height: 38px;
  border-color: #d5e1e4;
  color: #344a53;
  background: #fff;
  font-weight: 600;
}
.vvm-request-topic:hover,
.vvm-request-topic:focus-visible {
  border-color: #91bdc5;
  color: #056a7d;
  background: #eef9fa;
}
.vvm-request-description:not(.is-description) .vvm-bubble {
  max-width: min(72%, 420px);
  background: #e5f2f4;
}
.vvm-request-services { gap: 7px; }
.vvm-request-service {
  min-height: 78px;
  padding: 9px 10px;
  border-radius: 14px;
}
.vvm-request-service__icon {
  width: 44px;
  height: 44px;
  border-radius: 13px;
}
.vvm-request-text-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 4px 12px;
  margin-top: 8px;
}
.vvm-request-text-actions .vvm-request-text-link { margin: 0; }
.vvm-request-duration { margin-top: 14px; }
.vvm-request-summary-actions { flex-wrap: wrap; }

.vvm-sheet-actions { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.vvm-sheet-action { min-height: 92px; }
.vvm-sheet-action:nth-child(2) span { color: #2f7f60; background: #eaf7f1; }

.vvm-lawyer-offers {
  padding: 10px 10px 2px;
}
.vvm-lawyer-offer {
  padding: 12px;
  border: 1px solid #d2e1e4;
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 4px 13px rgba(6, 38, 58, .055);
}
.vvm-lawyer-offer__head {
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
}
.vvm-lawyer-offer__head > span {
  display: grid;
  width: 36px;
  height: 36px;
  place-items: center;
  border-radius: 11px;
  color: #056a7d;
  background: #eaf8fa;
}
.vvm-lawyer-offer__head svg { width: 19px; height: 19px; }
.vvm-lawyer-offer__head strong,
.vvm-lawyer-offer__head small { display: block; }
.vvm-lawyer-offer__head strong { color: #1f2d33; font-size: 12px; }
.vvm-lawyer-offer__head small { margin-top: 1px; color: #6b7a81; font-size: 9px; }
.vvm-lawyer-offer__head b {
  padding: 4px 7px;
  border-radius: 999px;
  color: #8c6017;
  background: #fff7e3;
  font-size: 9px;
  white-space: nowrap;
}
.vvm-lawyer-offer__facts {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 7px;
  margin-top: 10px;
}
.vvm-lawyer-offer__facts > span {
  min-width: 0;
  padding: 7px 8px;
  border-radius: 10px;
  background: #f4f7f8;
}
.vvm-lawyer-offer__facts small,
.vvm-lawyer-offer__facts strong { display: block; }
.vvm-lawyer-offer__facts small { color: #78868c; font-size: 9px; }
.vvm-lawyer-offer__facts strong { margin-top: 2px; overflow: hidden; color: #27373e; font-size: 11px; text-overflow: ellipsis; white-space: nowrap; }
.vvm-lawyer-offer > p { margin: 8px 0 0; color: #66777e; font-size: 9px; line-height: 1.7; }
.vvm-lawyer-offer__actions { display: grid; grid-template-columns: 1fr 1fr; gap: 7px; margin-top: 9px; }
.vvm-lawyer-offer__actions button { min-height: 38px; padding: 6px; border-radius: 11px; font-size: 10px; }

/* 0.12.0: recognizable legal-topic cards and a complete client app nav. */
.vvm-request-topics--cards {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.vvm-request-topics--cards .vvm-request-topic {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 16px;
  min-height: 66px;
  align-items: center;
  gap: 9px;
  padding: 8px 9px;
  border: 1px solid #d9e3e5;
  border-radius: 14px;
  color: #27383f;
  background: #fff;
  text-align: right;
  box-shadow: 0 2px 7px rgba(6, 38, 58, .025);
}

.vvm-request-topic__icon {
  display: grid;
  width: 42px;
  height: 42px;
  place-items: center;
  border-radius: 12px;
  color: #056a7d;
  background: #eaf8fa;
}
.vvm-request-topic__icon svg { width: 21px; height: 21px; }
.vvm-request-topic__copy,
.vvm-request-topic__copy strong,
.vvm-request-topic__copy small { display: block; min-width: 0; }
.vvm-request-topic__copy strong { color: #23343b; font-size: 12px; font-weight: 720; }
.vvm-request-topic__copy small { margin-top: 1px; color: #687980; font-size: 9px; font-weight: 450; line-height: 1.55; }
.vvm-request-topic__arrow { display: grid; place-items: center; color: #96a3a8; }
.vvm-request-topic__arrow svg { width: 15px; height: 15px; }
.vvm-request-topics--cards .vvm-request-topic:nth-child(2) .vvm-request-topic__icon { color: #a84e69; background: #fff0f4; }
.vvm-request-topics--cards .vvm-request-topic:nth-child(3) .vvm-request-topic__icon { color: #a66a20; background: #fff5e7; }
.vvm-request-topics--cards .vvm-request-topic:nth-child(4) .vvm-request-topic__icon { color: #3f6fa8; background: #edf4fd; }
.vvm-request-topics--cards .vvm-request-topic:nth-child(5) .vvm-request-topic__icon { color: #5d6d74; background: #f1f4f5; }
.vvm-request-topics--cards .vvm-request-topic:hover,
.vvm-request-topics--cards .vvm-request-topic:focus-visible {
  border-color: #95bdc4;
  color: #056a7d;
  background: #f8fbfb;
  box-shadow: 0 4px 13px rgba(3, 79, 96, .06);
}

@media (max-width: 720px) {
  .vvm-case-item {
    grid-template-columns: 44px minmax(0, 1fr) auto;
    min-height: 74px;
    padding: 8px 10px;
  }
  .vvm-mobile-nav--client {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.18fr) minmax(0, 1fr);
    min-height: calc(68px + var(--vvm-safe-bottom));
    padding: 5px 8px calc(5px + var(--vvm-safe-bottom));
  }
  .vvm-mobile-nav--client .vvm-mobile-nav__primary {
    width: 100%;
    min-height: 52px;
    margin: 0 3px;
    grid-template-columns: 1fr;
    justify-content: center;
    align-content: center;
    gap: 3px;
  }
  .vvm-mobile-nav--client .vvm-mobile-nav__primary svg { width: 22px; height: 22px; }
  .vvm-mobile-nav--client .vvm-mobile-nav__primary span { font-size: 10px; }
  .vvm-mobile-nav--compact { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .vvm-mobile-nav--lawyer { grid-template-columns: repeat(4, minmax(0, 1fr)); }
  .vvm-lawyer-navitem { position: relative; }
  .vvm-nav-dot {
    position: absolute;
    top: 4px;
    left: calc(50% + 11px);
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #df6257;
    border: 1.5px solid #fff;
  }
  .vvm-request-bot { padding: 13px 12px; }
}

@media (max-width: 520px) {
  .vvm-request-topics--cards { grid-template-columns: minmax(0, 1fr); }
  .vvm-request-topics--cards .vvm-request-topic { min-height: 60px; }
}

/* 0.12.1: legal-area identity follows every client conversation. */
.vvm-topic-property {
  --vvm-topic-ink: #056a7d;
  --vvm-topic-bg: #eaf8fa;
  --vvm-topic-edge: rgba(0, 143, 166, .24);
}
.vvm-topic-family {
  --vvm-topic-ink: #a84e69;
  --vvm-topic-bg: #fff0f4;
  --vvm-topic-edge: rgba(168, 78, 105, .22);
}
.vvm-topic-criminal {
  --vvm-topic-ink: #a66a20;
  --vvm-topic-bg: #fff5e7;
  --vvm-topic-edge: rgba(166, 106, 32, .23);
}
.vvm-topic-contracts {
  --vvm-topic-ink: #3f6fa8;
  --vvm-topic-bg: #edf4fd;
  --vvm-topic-edge: rgba(63, 111, 168, .22);
}
.vvm-topic-other {
  --vvm-topic-ink: #5d6d74;
  --vvm-topic-bg: #f1f4f5;
  --vvm-topic-edge: rgba(93, 109, 116, .2);
}

.vvm-avatar.vvm-topic-avatar {
  display: grid;
  place-items: center;
  border: 2px solid #fff;
  color: var(--vvm-topic-ink, #056a7d);
  background: var(--vvm-topic-bg, #eaf8fa);
  box-shadow: 0 0 0 1px var(--vvm-topic-edge, rgba(0, 143, 166, .24)), 0 3px 9px rgba(6, 38, 58, .07);
}
.vvm-topic-avatar svg { width: 22px; height: 22px; }

.vvm-role-client .vvm-case-item.vvm-has-topic:not(.is-active) {
  box-shadow: inset -2px 0 0 var(--vvm-topic-edge, rgba(0, 143, 166, .2)), 0 2px 7px rgba(6, 38, 58, .035);
}
.vvm-role-client .vvm-case-item.vvm-has-topic:not(.is-active):hover {
  box-shadow: inset -2px 0 0 var(--vvm-topic-edge, rgba(0, 143, 166, .2)), 0 4px 12px rgba(6, 38, 58, .055);
}

.vvm-request-topic.vvm-topic-property .vvm-request-topic__icon,
.vvm-request-topic.vvm-topic-family .vvm-request-topic__icon,
.vvm-request-topic.vvm-topic-criminal .vvm-request-topic__icon,
.vvm-request-topic.vvm-topic-contracts .vvm-request-topic__icon,
.vvm-request-topic.vvm-topic-other .vvm-request-topic__icon {
  color: var(--vvm-topic-ink);
  background: var(--vvm-topic-bg);
}

/* 0.14.0: integrated client conversation-list redesign. The selectors stay
   inside the Messenger root and coordinate the approved lockup, live status
   data, compact cards, filters and mobile navigation as one surface. */
.vvm-sidebar__head {
  grid-template-columns: 44px minmax(0, 1fr) 44px;
  min-height: 68px;
  padding: calc(7px + var(--vvm-safe-top)) 12px 7px;
  border-bottom: 1px solid rgba(255, 255, 255, .14);
  background: linear-gradient(112deg, #01788c 0%, #056b7b 55%, #045364 100%);
  box-shadow: 0 4px 14px rgba(4, 83, 100, .15);
}

.vvm-sidebar__head .vvm-brand {
  width: min(220px, 58vw);
  max-width: 100%;
  min-width: 0;
  justify-self: center;
  justify-content: center;
  color: #fff;
  direction: ltr;
  text-align: center;
}

.vvm-sidebar__head .vvm-brand__lockup {
  display: block;
  width: 100%;
  height: auto;
  max-height: 52px;
  object-fit: contain;
  object-position: center;
}

.vvm-sidebar__head .vvm-brand__lockup.vvm-logo-mark {
  width: 38px;
  height: 38px;
  flex: 0 0 38px;
}

.vvm-sidebar__head .vvm-brand__fallback {
  min-width: 0;
  color: #fff;
  direction: rtl;
  text-align: right;
}

/* role badge sits on the dark turquoise header gradient — needs its own
   on-dark treatment; the shared .vv-role-badge default (light canvas bg)
   is meant for light surfaces like management dashboard cards. */
.vvm-sidebar__head .vv-role-badge {
  background: rgba(255, 255, 255, .16);
  color: #fff;
  flex: none;
}
.vvm-sidebar__head .vv-role-badge::before {
  box-shadow: 0 0 0 2px rgba(255, 255, 255, .35);
}
.vvm-sidebar__head .vv-role-badge.is-client::before { background: #eafffb; }
.vvm-sidebar__head .vv-role-badge.is-lawyer::before { background: var(--vv-brand-cyan, #16b8c8); }
.vvm-sidebar__head .vv-role-badge.is-management::before { background: var(--vv-violet-500, #7659c8); }
.vvm-sidebar__head .vv-role-badge.is-staff::before { background: #cfd8db; }
.vvm-sidebar__head .vvm-brand__fallback strong,
.vvm-sidebar__head .vvm-brand__fallback small { display: block; white-space: nowrap; }
.vvm-sidebar__head .vvm-brand__fallback strong { font-size: 16px; font-weight: 700; }
.vvm-sidebar__head .vvm-brand__fallback small { margin-top: 2px; color: rgba(255,255,255,.82); font-size: 8px; font-weight: 400; }

.vvm-sidebar__head .vvm-icon-btn {
  width: 40px;
  height: 40px;
  min-width: 40px;
  border-radius: 12px;
  color: #fff;
  background: transparent;
}
.vvm-sidebar__head .vvm-icon-btn:hover { background: rgba(255,255,255,.12); }
.vvm-sidebar__head .vvm-icon-btn svg { width: 24px; height: 24px; }

.vvm-role-client .vvm-sidebar { background: #f3f7f8; }

.vvm-role-client .vvm-search-wrap { padding: 11px 12px 6px; }
.vvm-role-client .vvm-search {
  min-height: 46px;
  gap: 9px;
  padding: 0 12px;
  border: 1px solid #d6e1e3;
  border-radius: 16px;
  color: #718188;
  background: #fff;
  box-shadow: 0 1px 4px rgba(4, 83, 100, .025);
}
.vvm-role-client .vvm-search:focus-within {
  border-color: rgba(1, 120, 140, .58);
  box-shadow: 0 0 0 3px rgba(1, 120, 140, .08);
}
.vvm-role-client .vvm-search__tune,
.vvm-role-client .vvm-search__glass {
  display: grid;
  flex: 0 0 auto;
  place-items: center;
  color: #7d8d94;
}
.vvm-role-client .vvm-search__tune svg,
.vvm-role-client .vvm-search__glass svg { width: 18px; height: 18px; }
.vvm-role-client .vvm-search input {
  min-width: 0;
  font-size: 12px;
  font-weight: 400;
}
.vvm-role-client .vvm-search input::placeholder { color: #718188; font-weight: 400; }

.vvm-role-client .vvm-filters {
  justify-content: safe center;
  gap: 6px;
  padding: 5px 10px 7px;
}
.vvm-role-client .vvm-chip {
  min-height: 33px;
  padding: 5px 11px;
  border: 1px solid #d7e1e3;
  border-radius: 999px;
  color: #3f5158;
  background: #fff;
  font-size: 11px;
  font-weight: 600;
  box-shadow: none;
}
.vvm-role-client .vvm-chip.is-active {
  border-color: #a9d3d9;
  color: #045f70;
  background: #e6f5f7;
  box-shadow: none;
}

.vvm-role-client .vvm-section-label {
  display: flex;
  min-height: 28px;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 5px 14px 3px;
  color: #66777e;
}
.vvm-role-client .vvm-section-label strong {
  color: #26383f;
  font-size: 13px;
  font-weight: 700;
}
.vvm-role-client .vvm-section-label span { font-size: 9px; font-weight: 400; }

.vvm-role-client .vvm-case-list { padding: 2px 8px 8px; }
.vvm-role-client .vvm-case-item {
  position: relative;
  grid-template-columns: 40px minmax(0, 1fr) 38px;
  min-height: 72px;
  align-items: center;
  gap: 9px;
  margin: 4px 0;
  padding: 7px 9px;
  overflow: hidden;
  border: 1px solid #dbe4e6;
  border-radius: 14px;
  background: #fff;
  box-shadow: 0 1px 4px rgba(5, 65, 78, .03);
  transition: border-color .14s ease, background .14s ease, box-shadow .14s ease, transform .12s ease;
}
.vvm-role-client .vvm-case-item.vvm-has-topic::before {
  content: "";
  position: absolute;
  top: 9px;
  right: 0;
  bottom: 9px;
  width: 3px;
  border-radius: 3px 0 0 3px;
  background: var(--vvm-topic-ink, #01788c);
  opacity: .9;
}
.vvm-role-client .vvm-case-item:hover {
  border-color: #c5d8dc;
  background: #fff;
  box-shadow: 0 3px 10px rgba(5, 65, 78, .05);
}
.vvm-role-client .vvm-case-item:active { transform: scale(.992); }
.vvm-role-client .vvm-case-item.is-active {
  border-color: rgba(1, 120, 140, .38);
  background: #f1fafb;
  box-shadow: 0 3px 10px rgba(1, 120, 140, .055);
}

.vvm-role-client .vvm-avatar.vvm-topic-avatar {
  width: 38px;
  height: 38px;
  border: 1px solid var(--vvm-topic-edge, rgba(1,120,140,.22));
  border-radius: 50%;
  color: var(--vvm-topic-ink, #01788c);
  background: var(--vvm-topic-bg, #eaf8fa);
  box-shadow: none;
}
.vvm-role-client .vvm-topic-avatar svg { width: 19px; height: 19px; stroke-width: 1.75; }

.vvm-role-client .vvm-case-item__body { min-width: 0; padding: 0; }
.vvm-role-client .vvm-case-item__title,
.vvm-role-client .vvm-case-item__preview { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.vvm-role-client .vvm-case-item__title {
  color: #21343b;
  font-size: 13px;
  font-weight: 700;
  line-height: 1.5;
}
.vvm-role-client .vvm-case-item__preview {
  margin-top: 1px;
  color: #5f7077;
  font-size: 10.5px;
  font-weight: 400;
  line-height: 1.55;
}
.vvm-role-client .vvm-case-item__status {
  margin-top: 2px;
  color: #087f91;
  font-size: 9.5px;
  font-weight: 500;
  line-height: 1.45;
}
.vvm-role-client .vvm-case-item__status::before { width: 5px; height: 5px; }
.vvm-role-client .vvm-case-item__status.is-primary { color: #078b9c; }
.vvm-role-client .vvm-case-item__status.is-warning { color: #a87314; }
.vvm-role-client .vvm-case-item__status.is-success { color: #23865e; }
.vvm-role-client .vvm-case-item__status.is-danger { color: #b84740; }
.vvm-role-client .vvm-case-item__status.is-muted { color: #7d898e; }

.vvm-role-client .vvm-case-item__meta {
  align-self: stretch;
  justify-content: space-between;
  gap: 4px;
  padding: 3px 0;
  color: #7b898f;
  font-size: 8.5px;
  font-weight: 400;
  line-height: 1;
}
.vvm-role-client .vvm-case-item__meta time { direction: rtl; unicode-bidi: plaintext; }
.vvm-role-client .vvm-unread {
  min-width: 20px;
  height: 20px;
  padding: 0 5px;
  color: #fff;
  background: #078b9c;
  font-size: 9px;
  font-weight: 700;
}
.vvm-role-client .vvm-case-item.is-closed { background: #fbfcfc; }

.vvm-role-client .vvm-live-skeleton {
  height: 72px;
  margin: 4px 0;
  border: 1px solid #e1e8ea;
  border-radius: 14px;
}
.vvm-role-client .vvm-empty-list { min-height: 240px; padding: 24px; }
.vvm-role-client .vvm-empty-list strong { font-weight: 700; }
.vvm-role-client .vvm-empty-list p { font-weight: 400; }

@media (max-width: 720px) {
  .vvm-sidebar__head { min-height: 68px; }
  .vvm-role-client .vvm-mobile-nav--client {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    min-height: calc(67px + var(--vvm-safe-bottom));
    padding: 4px 8px calc(4px + var(--vvm-safe-bottom));
    border-top: 1px solid #dce5e7;
    background: rgba(255,255,255,.99);
    box-shadow: 0 -4px 14px rgba(5, 65, 78, .045);
  }
  .vvm-role-client .vvm-mobile-nav--client button {
    min-height: 57px;
    gap: 2px;
    padding: 2px;
    color: #718188;
    background: transparent;
    font-size: 9px;
    font-weight: 600;
  }
  .vvm-role-client .vvm-mobile-nav--client button > svg {
    width: 38px;
    height: 30px;
    padding: 5px 9px;
    border-radius: 12px;
  }
  .vvm-role-client .vvm-mobile-nav--client button.is-active { color: #045f70; }
  .vvm-role-client .vvm-mobile-nav--client button.is-active:not(.vvm-mobile-nav__primary) > svg { background: #e3f4f6; }
  .vvm-role-client .vvm-mobile-nav--client .vvm-mobile-nav__primary {
    width: 100%;
    min-height: 57px;
    margin: 0;
    grid-template-columns: 1fr;
    justify-content: center;
    align-content: center;
    color: #26383f;
    background: transparent;
    box-shadow: none;
  }
  .vvm-role-client .vvm-mobile-nav--client .vvm-mobile-nav__primary > svg {
    width: 44px;
    height: 42px;
    padding: 9px;
    border-radius: 14px;
    color: #fff;
    background: linear-gradient(145deg, #078fa2, #056b7b);
    box-shadow: 0 6px 14px rgba(4, 83, 100, .16);
  }
  .vvm-role-client .vvm-mobile-nav--client .vvm-mobile-nav__primary span { font-size: 9px; font-weight: 600; }
}

.vvm-menu-row.is-install .vvm-menu-row__icon {
  color: #fff;
  background: linear-gradient(145deg, #16b8c8, #007c91);
  box-shadow: 0 6px 15px rgba(0, 124, 145, .16);
}
.vvm-menu-row.is-install.is-ready {
  border-color: #b9dde2;
  background: #f2fafb;
}
.vvm-menu-row.is-install.is-installed .vvm-menu-row__icon {
  color: #056a7d;
  background: #dff5f7;
  box-shadow: none;
}

.vvm-install-guide {
  display: grid;
  justify-items: center;
  padding: 8px 2px 3px;
  text-align: center;
}
.vvm-install-guide__icon {
  display: grid;
  width: 58px;
  height: 58px;
  place-items: center;
  border-radius: 17px;
  color: #fff;
  background: linear-gradient(145deg, #16b8c8, #007c91);
  box-shadow: 0 10px 24px rgba(0, 124, 145, .18);
}
.vvm-install-guide__icon svg { width: 30px; height: 30px; }
.vvm-install-guide h3 { margin: 12px 0 0; color: #17343d; font-size: 16px; }
.vvm-install-guide p { margin: 7px 0 0; color: #5d7078; font-size: 11px; line-height: 1.8; }
.vvm-install-guide ol {
  width: 100%;
  margin: 14px 0 0;
  padding: 10px 31px 10px 10px;
  border: 1px solid #d9e9ec;
  border-radius: 12px;
  color: #334950;
  background: #f6fbfb;
  text-align: right;
}
.vvm-install-guide li { padding: 4px 2px; font-size: 11px; line-height: 1.75; }

@media (max-width: 380px) {
  .vvm-sidebar__head .vvm-brand { width: min(190px, 55vw); }
  .vvm-role-client .vvm-filters { justify-content: flex-start; padding-right: 8px; padding-left: 8px; }
  .vvm-role-client .vvm-chip { padding-right: 10px; padding-left: 10px; font-size: 10.5px; }
  .vvm-role-client .vvm-case-list { padding-right: 6px; padding-left: 6px; }
  .vvm-role-client .vvm-case-item { grid-template-columns: 38px minmax(0, 1fr) 34px; gap: 8px; padding-right: 8px; padding-left: 8px; }
  .vvm-role-client .vvm-avatar.vvm-topic-avatar { width: 36px; height: 36px; }
}

/* 0.15.0 — first-class customer profile, preferences, receipts and security. */
.vvm-profile-modal {
  width: min(96vw, 680px);
  max-height: min(94dvh, 860px);
}

.vvm-profile-modal .vvm-modal__body {
  max-height: calc(min(94dvh, 860px) - 62px);
  padding: 0;
  background: #f5f9fa;
}

.vvm-menu-row.is-account {
  border-color: #cbe5e8;
  background: linear-gradient(135deg, #f7fcfc, #edf8f9);
}

.vvm-menu-row.is-account .vvm-menu-row__icon {
  color: #fff;
  background: linear-gradient(145deg, #16b8c8, #056a7d);
  box-shadow: 0 7px 17px rgba(0, 124, 145, .16);
}

.vvm-profile-shell {
  min-height: 540px;
  color: #243940;
  background: #f5f9fa;
  transition: opacity .16s ease;
}

.vvm-profile-shell.is-busy {
  opacity: .72;
  pointer-events: none;
}

.vvm-profile-hero {
  display: flex;
  align-items: center;
  gap: 15px;
  padding: 21px 22px 15px;
  background:
    radial-gradient(circle at 14% 10%, rgba(22, 184, 200, .16), transparent 33%),
    linear-gradient(145deg, #f8fdfd 0%, #eaf6f7 100%);
}

.vvm-profile-avatar {
  position: relative;
  display: grid;
  flex: 0 0 82px;
  width: 82px;
  height: 82px;
  place-items: center;
  overflow: visible;
  border: 4px solid #fff;
  border-radius: 27px;
  color: #056a7d;
  background: linear-gradient(145deg, #dff5f7, #c6eaee);
  box-shadow: 0 11px 29px rgba(5, 106, 125, .15);
}

.vvm-profile-avatar > img {
  width: 100%;
  height: 100%;
  border-radius: 23px;
  object-fit: cover;
}

.vvm-profile-avatar > span {
  font-size: 22px;
  font-weight: 800;
  letter-spacing: -.5px;
}

.vvm-profile-avatar > button {
  position: absolute;
  left: -7px;
  bottom: -7px;
  display: grid;
  width: 31px;
  height: 31px;
  place-items: center;
  padding: 0;
  border: 3px solid #fff;
  border-radius: 50%;
  color: #fff;
  background: #007c91;
  box-shadow: 0 5px 12px rgba(0, 81, 97, .23);
  cursor: pointer;
}

.vvm-profile-avatar > button svg { width: 15px; height: 15px; }

.vvm-profile-identity { min-width: 0; flex: 1; }
.vvm-profile-identity > strong { display: block; color: #173840; font-size: 17px; font-weight: 760; }
.vvm-profile-identity > small { display: block; margin-top: 2px; color: #60757c; font-size: 10px; }

.vvm-profile-avatar-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 9px;
}

.vvm-profile-avatar-actions button {
  min-height: 30px;
  padding: 5px 10px;
  border: 1px solid #badce1;
  border-radius: 9px;
  color: #056a7d;
  background: rgba(255, 255, 255, .78);
  font: inherit;
  font-size: 9.5px;
  font-weight: 700;
  cursor: pointer;
}

.vvm-profile-avatar-actions .vvm-profile-avatar-remove {
  border-color: #efd5d3;
  color: #a43e39;
  background: #fffafa;
}

.vvm-profile-completion {
  padding: 0 22px 17px;
  background: linear-gradient(145deg, #f8fdfd, #eaf6f7);
}

.vvm-profile-completion > div { display: flex; justify-content: space-between; align-items: center; }
.vvm-profile-completion > div span { color: #4b666e; font-size: 10px; font-weight: 650; }
.vvm-profile-completion > div strong { color: #056a7d; font-size: 11px; }
.vvm-profile-completion > i { display: block; height: 7px; margin-top: 6px; overflow: hidden; border-radius: 99px; background: rgba(5, 106, 125, .12); }
.vvm-profile-completion > i b { display: block; height: 100%; border-radius: inherit; background: linear-gradient(90deg, #16b8c8, #007c91); }
.vvm-profile-completion > small { display: block; margin-top: 6px; color: #6d8086; font-size: 8.7px; line-height: 1.7; }

.vvm-profile-tabs {
  position: sticky;
  top: 0;
  z-index: 5;
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 4px;
  padding: 8px 12px;
  border-top: 1px solid #deecee;
  border-bottom: 1px solid #dce8ea;
  background: rgba(255, 255, 255, .96);
  backdrop-filter: blur(12px);
}

.vvm-profile-tabs button {
  display: flex;
  min-width: 0;
  min-height: 42px;
  align-items: center;
  justify-content: center;
  gap: 5px;
  padding: 7px 8px;
  border: 1px solid transparent;
  border-radius: 11px;
  color: #6b7b81;
  background: transparent;
  font: inherit;
  font-size: 9.5px;
  font-weight: 650;
  cursor: pointer;
}

.vvm-profile-tabs button svg { width: 16px; height: 16px; }
.vvm-profile-tabs button.is-active { border-color: #c9e4e7; color: #056a7d; background: #edf8f9; }

.vvm-profile-content { padding: 15px; }
.vvm-profile-panel[hidden] { display: none !important; }

.vvm-profile-form,
.vvm-profile-panel {
  min-width: 0;
}

.vvm-profile-form {
  padding: 16px;
  border: 1px solid #dde8ea;
  border-radius: 17px;
  background: #fff;
  box-shadow: 0 5px 18px rgba(13, 63, 76, .035);
}

.vvm-profile-form > label,
.vvm-profile-form-grid > label { display: block; min-width: 0; }
.vvm-profile-form > label + label,
.vvm-profile-form > fieldset,
.vvm-profile-form > .vvm-profile-form-grid { margin-top: 13px; }

.vvm-profile-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.vvm-profile-form label > span,
.vvm-profile-form legend {
  display: block;
  margin-bottom: 6px;
  color: #40575f;
  font-size: 10px;
  font-weight: 720;
}

.vvm-profile-form label > span small { color: #87969b; font-size: 8.5px; font-weight: 500; }

.vvm-profile-form input[type="text"],
.vvm-profile-form input[type="email"],
.vvm-profile-form input:not([type]),
.vvm-profile-form select {
  width: 100%;
  min-height: 45px;
  padding: 9px 11px;
  border: 1px solid #d6e1e4;
  border-radius: 11px;
  color: #253a42;
  background: #fbfdfd;
  font: inherit;
  font-size: 11px;
  outline: 0;
}

.vvm-profile-form input:focus,
.vvm-profile-form select:focus {
  border-color: #69c7d0;
  background: #fff;
  box-shadow: 0 0 0 3px rgba(0, 143, 166, .09);
}

.vvm-profile-form fieldset { min-width: 0; padding: 0; border: 0; }
.vvm-profile-form fieldset > p { margin: -1px 0 9px; color: #718187; font-size: 9px; line-height: 1.75; }
.vvm-profile-form > .vvm-primary-btn { margin-top: 15px; }
.vvm-profile-form-note { margin: 10px 1px 0; color: #7b8a90; font-size: 8.8px; line-height: 1.75; }

.vvm-profile-locked-field {
  display: grid;
  grid-template-columns: 36px minmax(0, 1fr) auto;
  align-items: center;
  gap: 9px;
  margin-top: 13px;
  padding: 10px;
  border: 1px solid #d7e7e9;
  border-radius: 12px;
  background: #f4fafb;
}

/* Lawyer application review (management → "درخواست‌های همکاری وکلا") */
.vvm-lawyer-app-row {
  border: 1px solid var(--vv-line, #e0e7ea);
  border-radius: 14px;
  padding: 12px;
  margin-bottom: 10px;
  background: #fff;
}
.vvm-lawyer-app-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.vvm-lawyer-app-head strong { font-size: 13px; }
.vvm-lawyer-app-meta { display: flex; gap: 14px; margin-top: 6px; font-size: 11.5px; color: #5d6d74; }
.vvm-lawyer-app-meta span { display: inline-flex; align-items: center; gap: 5px; }
.vvm-lawyer-app-meta svg { width: 14px; height: 14px; }
.vvm-lawyer-app-actions { display: flex; gap: 7px; margin-top: 10px; }
.vvm-lawyer-app-actions .vvm-primary-btn,
.vvm-lawyer-app-actions .vvm-secondary-btn,
.vvm-lawyer-app-actions .vvm-danger-btn { flex: 1; padding: 9px 8px; font-size: 12px; }

.vvm-profile-locked-field > span:first-child { display: grid; width: 36px; height: 36px; place-items: center; border-radius: 10px; color: #056a7d; background: #dff4f6; }
.vvm-profile-locked-field > span:first-child svg { width: 18px; height: 18px; }
.vvm-profile-locked-field div { min-width: 0; }
.vvm-profile-locked-field div small { display: block; color: #6b7d83; font-size: 8.5px; }
.vvm-profile-locked-field div strong { display: block; margin-top: 1px; color: #243e46; font-size: 11px; }
.vvm-profile-verified,
.vvm-profile-unverified { display: inline-flex; align-items: center; gap: 3px; padding: 4px 7px; border-radius: 99px; font-size: 8px; font-weight: 700; white-space: nowrap; }
.vvm-profile-verified { color: #267658; background: #e8f6ef; }
.vvm-profile-unverified { color: #986520; background: #fff4df; }
.vvm-profile-verified svg { width: 12px; height: 12px; }

.vvm-profile-choice-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 7px; }
.vvm-profile-choice,
.vvm-profile-interest { position: relative; display: block; margin: 0 !important; cursor: pointer; }
.vvm-profile-choice input,
.vvm-profile-interest input { position: absolute; opacity: 0; pointer-events: none; }
.vvm-profile-choice > span,
.vvm-profile-interest > span {
  display: grid !important;
  min-height: 42px;
  place-items: center;
  margin: 0 !important;
  padding: 8px;
  border: 1px solid #d7e2e4;
  border-radius: 11px;
  color: #53666d !important;
  background: #fff;
  font-size: 9.5px !important;
  font-weight: 650 !important;
  text-align: center;
  transition: border-color .14s ease, background .14s ease, color .14s ease;
}
.vvm-profile-choice input:checked + span,
.vvm-profile-interest input:checked + span { border-color: #69c5ce; color: #056a7d !important; background: #eaf8f9; box-shadow: inset 0 0 0 1px rgba(0, 143, 166, .08); }
.vvm-profile-choice input:focus-visible + span,
.vvm-profile-interest input:focus-visible + span { outline: 2px solid #69c5ce; outline-offset: 2px; }
.vvm-profile-interest-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 7px; }

.vvm-profile-payment-stats {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 9px;
  margin-bottom: 11px;
}
.vvm-profile-payment-stats > div { padding: 13px; border: 1px solid #dce8ea; border-radius: 14px; background: #fff; }
.vvm-profile-payment-stats > div.is-paid { border-color: #cce6db; background: linear-gradient(145deg, #f8fdfb, #eef9f4); }
.vvm-profile-payment-stats span,
.vvm-profile-payment-stats small { display: block; color: #6d7e84; font-size: 8.7px; }
.vvm-profile-payment-stats strong { display: block; margin: 4px 0 2px; color: #1f5142; font-size: 14px; }

.vvm-profile-payment-list { display: grid; gap: 8px; }
.vvm-profile-payment {
  display: grid;
  grid-template-columns: 40px minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  width: 100%;
  min-height: 70px;
  padding: 10px;
  border: 1px solid #dce7e9;
  border-radius: 14px;
  color: #263b42;
  background: #fff;
  font: inherit;
  text-align: right;
  cursor: pointer;
}
.vvm-profile-payment:hover,
.vvm-profile-payment:focus-visible { border-color: #a9cdd2; background: #fbfefe; outline: 0; }
.vvm-profile-payment__icon { display: grid; width: 40px; height: 40px; place-items: center; border-radius: 12px; color: #8d6a22; background: #fff5dc; }
.vvm-profile-payment.is-paid .vvm-profile-payment__icon { color: #267658; background: #e7f6ee; }
.vvm-profile-payment.is-refunded .vvm-profile-payment__icon { color: #476a9c; background: #edf3fb; }
.vvm-profile-payment.is-failed .vvm-profile-payment__icon,
.vvm-profile-payment.is-cancelled .vvm-profile-payment__icon { color: #a3433e; background: #fff0ef; }
.vvm-profile-payment__icon svg { width: 19px; height: 19px; }
.vvm-profile-payment__copy { display: block; min-width: 0; }
.vvm-profile-payment__copy > strong { display: block; overflow: hidden; color: #263a42; font-size: 11px; text-overflow: ellipsis; white-space: nowrap; }
.vvm-profile-payment__copy > small { display: block; margin-top: 2px; color: #79888e; font-size: 8.6px; }
.vvm-profile-payment__refs { display: flex; flex-wrap: wrap; gap: 4px 7px; margin-top: 4px; color: #677b82; font-size: 8px; }
.vvm-profile-payment__refs b { font-weight: 600; }
.vvm-profile-payment__meta { display: block; min-width: 94px; text-align: left; }
.vvm-profile-payment__meta strong { display: block; color: #263b42; font-size: 10px; white-space: nowrap; }
.vvm-profile-payment__meta small { display: block; margin-top: 3px; color: #267658; font-size: 8px; font-weight: 700; }
.vvm-profile-payment.is-pending .vvm-profile-payment__meta small { color: #9b6a21; }
.vvm-profile-payment.is-failed .vvm-profile-payment__meta small,
.vvm-profile-payment.is-cancelled .vvm-profile-payment__meta small { color: #a3433e; }

.vvm-profile-privacy-note {
  display: flex;
  align-items: flex-start;
  gap: 7px;
  margin: 11px 1px 0;
  color: #708087;
  font-size: 8.5px;
  line-height: 1.75;
}
.vvm-profile-privacy-note svg { flex: 0 0 14px; width: 14px; height: 14px; margin-top: 1px; color: #54777f; }

.vvm-profile-security-card {
  display: grid;
  grid-template-columns: 43px minmax(0, 1fr);
  align-items: center;
  gap: 11px;
  padding: 13px;
  border: 1px solid #dce7e9;
  border-radius: 14px;
  background: #fff;
}
.vvm-profile-security-card + .vvm-profile-security-card { margin-top: 9px; }
.vvm-profile-security-card > span { display: grid; width: 43px; height: 43px; place-items: center; border-radius: 13px; color: #056a7d; background: #e8f7f8; }
.vvm-profile-security-card.is-success > span { color: #28795a; background: #e8f6ef; }
.vvm-profile-security-card > span svg { width: 21px; height: 21px; }
.vvm-profile-security-card strong { display: block; color: #294049; font-size: 11px; }
.vvm-profile-security-card small { display: block; margin-top: 3px; color: #687b82; font-size: 9px; line-height: 1.8; }
.vvm-profile-security-card small b { color: inherit; }
.vvm-profile-security-actions { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; margin-top: 12px; }
.vvm-profile-security-actions button { display: inline-flex; align-items: center; justify-content: center; gap: 6px; min-height: 43px; }
.vvm-profile-security-actions svg { width: 17px; height: 17px; }

.vvm-profile-empty,
.vvm-profile-error,
.vvm-profile-loading {
  display: grid;
  justify-items: center;
  align-content: center;
  min-height: 240px;
  padding: 28px 15px;
  text-align: center;
}
.vvm-profile-empty > svg,
.vvm-profile-error > svg { width: 48px; height: 48px; padding: 11px; border-radius: 16px; color: #58747d; background: #eaf3f5; }
.vvm-profile-empty strong,
.vvm-profile-error strong,
.vvm-profile-loading strong { margin-top: 11px; color: #294048; font-size: 13px; }
.vvm-profile-empty p,
.vvm-profile-error p,
.vvm-profile-loading small { max-width: 340px; margin: 5px 0 12px; color: #6c7e84; font-size: 9.5px; line-height: 1.8; }
.vvm-profile-loading i { width: 34px; height: 34px; border: 3px solid #d9ebed; border-top-color: #007c91; border-radius: 50%; animation: vvmSpin .8s linear infinite; }

.vvm-profile-inline-error {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 13px;
  border: 1px solid #f0d8d6;
  border-radius: 14px;
  color: #873f3b;
  background: #fff8f7;
}
.vvm-profile-inline-error > svg { width: 22px; height: 22px; }
.vvm-profile-inline-error strong,
.vvm-profile-inline-error small { display: block; }
.vvm-profile-inline-error strong { font-size: 10.5px; }
.vvm-profile-inline-error small { margin-top: 2px; color: #966762; font-size: 8.5px; }

@media (max-width: 720px) {
  .vvm-profile-modal {
    width: min(100%, 560px);
    max-height: calc(100dvh - var(--vvm-safe-top));
    margin-top: var(--vvm-safe-top);
    border-radius: 22px 22px 0 0;
  }
  .vvm-profile-modal .vvm-modal__body { max-height: calc(100dvh - var(--vvm-safe-top) - 62px); }
  .vvm-profile-shell { min-height: calc(100dvh - var(--vvm-safe-top) - 62px); }
}

@media (max-width: 480px) {
  .vvm-profile-hero { gap: 12px; padding: 17px 15px 13px; }
  .vvm-profile-avatar { flex-basis: 70px; width: 70px; height: 70px; border-radius: 23px; }
  .vvm-profile-avatar > img { border-radius: 19px; }
  .vvm-profile-completion { padding: 0 15px 14px; }
  .vvm-profile-tabs { gap: 2px; padding: 7px 6px; }
  .vvm-profile-tabs button { min-height: 45px; flex-direction: column; gap: 2px; padding: 5px 2px; font-size: 8.2px; }
  .vvm-profile-tabs button svg { width: 15px; height: 15px; }
  .vvm-profile-content { padding: 10px; }
  .vvm-profile-form { padding: 13px; border-radius: 15px; }
  .vvm-profile-form-grid { grid-template-columns: 1fr; }
  .vvm-profile-choice-grid { grid-template-columns: 1fr; }
  .vvm-profile-interest-grid { grid-template-columns: 1fr 1fr; }
  .vvm-profile-payment { grid-template-columns: 36px minmax(0, 1fr); }
  .vvm-profile-payment__icon { width: 36px; height: 36px; }
  .vvm-profile-payment__meta { grid-column: 2; display: flex; align-items: center; justify-content: space-between; min-width: 0; text-align: right; }
  .vvm-profile-security-actions { grid-template-columns: 1fr; }
}

@media (max-width: 350px) {
  .vvm-profile-interest-grid { grid-template-columns: 1fr; }
  .vvm-profile-identity > strong { font-size: 14px; }
  .vvm-profile-avatar-actions { gap: 4px; }
  .vvm-profile-avatar-actions button { padding-right: 7px; padding-left: 7px; font-size: 8.5px; }
}

/* 0.15.1 — real support conversation surface. */
.vvm-support-chat-modal {
  display: grid;
  width: min(94vw, 620px);
  height: min(84dvh, 740px);
  max-height: min(92dvh, 740px);
  grid-template-rows: minmax(0, 1fr);
}
.vvm-support-chat-modal > .vvm-modal__head { display: none; }
.vvm-support-chat-modal .vvm-modal__body {
  height: 100%;
  max-height: none;
  min-height: 0;
  padding: 0;
  overflow: hidden;
}
.vvm-support-chat {
  display: flex;
  min-height: 0;
  height: 100%;
  flex-direction: column;
  color: #253a42;
  background: #f4f8f9;
}
.vvm-support-chat__head {
  display: flex;
  min-height: 64px;
  flex: 0 0 auto;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 9px 14px;
  border-bottom: 1px solid #dfe9eb;
  background: #fff;
}
.vvm-support-chat__identity {
  display: flex;
  min-width: 0;
  align-items: center;
  gap: 10px;
}
.vvm-support-chat__avatar {
  display: grid;
  width: 42px;
  height: 42px;
  flex: 0 0 42px;
  place-items: center;
  border-radius: 50%;
  color: #fff;
  background: linear-gradient(145deg, #0792a5, #056b7b);
  box-shadow: 0 6px 16px rgba(5, 105, 123, .17);
}
.vvm-support-chat__avatar svg { width: 22px; height: 22px; }
.vvm-support-chat__identity > span:last-child { min-width: 0; }
.vvm-support-chat__identity strong,
.vvm-support-chat__identity small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.vvm-support-chat__identity strong { color: #213840; font-size: 12px; font-weight: 750; }
.vvm-support-chat__identity small { margin-top: 2px; color: #6b7e84; font-size: 9px; }
.vvm-support-chat__tools { display: flex; flex: 0 0 auto; gap: 5px; }
.vvm-support-chat__tools button {
  display: grid;
  width: 36px;
  height: 36px;
  padding: 0;
  place-items: center;
  border: 1px solid #dce7e9;
  border-radius: 11px;
  color: #48656e;
  background: #f8fbfb;
  cursor: pointer;
}
.vvm-support-chat__tools button:hover { border-color: #b9d9de; color: #056b7b; background: #eef8f9; }
.vvm-support-chat__tools svg { width: 17px; height: 17px; }
.vvm-support-ticket-meta {
  display: flex;
  min-height: 39px;
  flex: 0 0 auto;
  align-items: center;
  gap: 6px;
  padding: 6px 14px;
  border-bottom: 1px solid #e5edef;
  background: rgba(255, 255, 255, .92);
  overflow-x: auto;
  scrollbar-width: none;
}
.vvm-support-ticket-meta::-webkit-scrollbar { display: none; }
.vvm-support-ticket-meta span,
.vvm-support-ticket-meta b,
.vvm-support-ticket-meta button {
  flex: 0 0 auto;
  padding: 4px 8px;
  border-radius: 999px;
  color: #5d7077;
  background: #edf3f4;
  font-size: 8.5px;
  font-style: normal;
  font-weight: 600;
  white-space: nowrap;
}
.vvm-support-ticket-meta button {
  border: 1px solid #b9d9de;
  color: #056b7b;
  background: #f1fafb;
  font-family: inherit;
  cursor: pointer;
}
.vvm-support-ticket-meta button:hover { border-color: #72bcc6; background: #e6f6f7; }
.vvm-support-ticket-meta button:disabled { opacity: .5; cursor: wait; }
.vvm-support-ticket-meta .is-status.is-open { color: #087451; background: #e4f5ed; }
.vvm-support-ticket-meta .is-status.is-closed { color: #69777c; background: #edf0f1; }
.vvm-support-stream {
  display: flex;
  min-height: 0;
  flex: 1 1 auto;
  flex-direction: column;
  gap: 9px;
  padding: 16px 16px 19px;
  overflow-y: auto;
  overscroll-behavior: contain;
  background:
    radial-gradient(circle at 18% 18%, rgba(8, 145, 163, .035) 0 2px, transparent 2.5px) 0 0 / 34px 34px,
    linear-gradient(180deg, #f5f9fa, #f1f6f7);
}
.vvm-support-bubble {
  position: relative;
  width: fit-content;
  max-width: min(82%, 430px);
  padding: 9px 11px 7px;
  border: 1px solid #dce7e9;
  border-radius: 15px 15px 15px 5px;
  color: #2c4149;
  background: #fff;
  box-shadow: 0 3px 10px rgba(24, 57, 67, .045);
}
.vvm-support-bubble.is-incoming { align-self: flex-end; }
.vvm-support-bubble.is-outgoing {
  align-self: flex-start;
  border-color: #087d90;
  border-radius: 15px 15px 5px 15px;
  color: #fff;
  background: linear-gradient(145deg, #078fa2, #056c7c);
  box-shadow: 0 5px 13px rgba(5, 105, 123, .13);
}
.vvm-support-bubble.is-internal { border-style: dashed; border-color: #c99735; background: #fff8e8; color: #5d481f; }
.vvm-support-bubble__author { display: block; margin-bottom: 3px; color: #567079; font-size: 8px; font-weight: 700; }
.vvm-support-bubble.is-outgoing .vvm-support-bubble__author { color: rgba(255,255,255,.78); }
.vvm-support-bubble p { margin: 0; font-size: 10.5px; line-height: 1.85; overflow-wrap: anywhere; }
.vvm-support-bubble time { display: block; margin-top: 4px; color: #849196; font-size: 7.5px; direction: rtl; }
.vvm-support-bubble.is-outgoing time { color: rgba(255,255,255,.68); }
.vvm-support-bubble.is-answer { display: flex; align-items: center; gap: 10px; }
.vvm-support-bubble.is-answer button {
  padding: 2px 5px;
  border: 0;
  border-bottom: 1px dashed rgba(255,255,255,.7);
  color: #fff;
  background: transparent;
  font: inherit;
  font-size: 8px;
  cursor: pointer;
}
.vvm-support-choices {
  display: grid;
  width: min(100%, 450px);
  align-self: flex-end;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 7px;
}
.vvm-support-choices button,
.vvm-support-case-choices button {
  display: grid;
  min-width: 0;
  padding: 10px;
  border: 1px solid #d8e5e7;
  border-radius: 13px;
  color: #304850;
  background: rgba(255,255,255,.94);
  text-align: right;
  cursor: pointer;
  transition: border-color .16s ease, background .16s ease, transform .16s ease;
}
.vvm-support-choices button:hover,
.vvm-support-case-choices button:hover { border-color: #81c8d1; background: #f7fdfd; transform: translateY(-1px); }
.vvm-support-choices button > span,
.vvm-support-case-choices button > span {
  display: grid;
  width: 28px;
  height: 28px;
  margin-bottom: 6px;
  place-items: center;
  border-radius: 9px;
  color: #087d90;
  background: #e6f5f7;
}
.vvm-support-choices svg,
.vvm-support-case-choices svg { width: 16px; height: 16px; }
.vvm-support-choices b,
.vvm-support-case-choices b { overflow: hidden; color: #2a4149; font-size: 9.5px; text-overflow: ellipsis; white-space: nowrap; }
.vvm-support-choices small,
.vvm-support-case-choices small { margin-top: 3px; overflow: hidden; color: #708087; font-size: 7.8px; line-height: 1.55; text-overflow: ellipsis; white-space: nowrap; }
.vvm-support-case-choices {
  display: grid;
  width: min(100%, 450px);
  max-height: 220px;
  align-self: flex-end;
  grid-template-columns: 1fr;
  gap: 6px;
  overflow-y: auto;
}
.vvm-support-case-choices button { grid-template-columns: 32px minmax(0,1fr); align-items: center; column-gap: 8px; padding: 8px 9px; }
.vvm-support-case-choices button > span { grid-row: 1 / span 2; margin: 0; }
.vvm-support-case-choices b,
.vvm-support-case-choices small { grid-column: 2; }
.vvm-support-composer {
  display: grid;
  flex: 0 0 auto;
  grid-template-columns: minmax(0, 1fr) 44px;
  align-items: end;
  gap: 8px;
  padding: 9px 12px max(9px, var(--vvm-safe-bottom));
  border-top: 1px solid #dce7e9;
  background: #fff;
}
.vvm-support-composer textarea {
  width: 100%;
  min-height: 42px;
  max-height: 116px;
  padding: 10px 12px;
  border: 1px solid #d5e2e5;
  border-radius: 14px;
  outline: 0;
  color: #263c44;
  background: #f7fafb;
  font: inherit;
  font-size: 10.5px;
  line-height: 1.8;
  resize: none;
}
.vvm-support-composer textarea:focus { border-color: #69c0ca; background: #fff; box-shadow: 0 0 0 3px rgba(4, 133, 151, .08); }
.vvm-support-composer > button {
  display: grid;
  width: 44px;
  height: 44px;
  padding: 0;
  place-items: center;
  border: 0;
  border-radius: 14px;
  color: #fff;
  background: linear-gradient(145deg, #0792a5, #056b7b);
  box-shadow: 0 6px 14px rgba(5, 105, 123, .17);
  cursor: pointer;
}
.vvm-support-composer > button:disabled { opacity: .48; cursor: wait; }
.vvm-support-composer > button svg { width: 19px; height: 19px; transform: rotate(180deg); }
.vvm-support-inline-error { min-height: 0; grid-column: 1 / -1; color: #a23e38; font-size: 8.5px; }
.vvm-support-inline-error:empty { display: none; }
.vvm-support-thread-state {
  align-self: center;
  padding: 4px 9px;
  border-radius: 999px;
  color: #718087;
  background: rgba(225, 234, 236, .9);
  font-size: 7.8px;
}
.vvm-support-empty-thread { margin: auto; color: #77888e; font-size: 9px; }
.vvm-support-closed {
  display: flex;
  min-height: 66px;
  flex: 0 0 auto;
  align-items: center;
  gap: 9px;
  padding: 10px 13px max(10px, var(--vvm-safe-bottom));
  border-top: 1px solid #dce7e9;
  background: #fff;
}
.vvm-support-closed > svg { width: 28px; height: 28px; padding: 6px; border-radius: 50%; color: #35785d; background: #e5f4ec; }
.vvm-support-closed > span { min-width: 0; flex: 1; }
.vvm-support-closed strong,
.vvm-support-closed small { display: block; }
.vvm-support-closed strong { color: #344b53; font-size: 9.5px; }
.vvm-support-closed small { margin-top: 2px; color: #75858b; font-size: 7.8px; }
.vvm-support-closed button,
.vvm-support-error button {
  min-height: 36px;
  padding: 7px 10px;
  border: 1px solid #90cbd2;
  border-radius: 10px;
  color: #056b7b;
  background: #eef9fa;
  font: inherit;
  font-size: 8.5px;
  font-weight: 700;
  cursor: pointer;
}
.vvm-support-history { background: #f5f8f9; }
.vvm-support-history__intro {
  display: flex;
  flex: 0 0 auto;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 12px 14px;
  border-bottom: 1px solid #e0e9eb;
  background: #fff;
}
.vvm-support-history__intro strong,
.vvm-support-history__intro small { display: block; }
.vvm-support-history__intro strong { color: #30464e; font-size: 10.5px; }
.vvm-support-history__intro small { margin-top: 2px; color: #73838a; font-size: 8px; }
.vvm-support-history__intro button {
  display: inline-flex;
  min-height: 36px;
  flex: 0 0 auto;
  align-items: center;
  gap: 5px;
  padding: 6px 10px;
  border: 0;
  border-radius: 11px;
  color: #fff;
  background: #067a8d;
  font: inherit;
  font-size: 8.5px;
  font-weight: 700;
  cursor: pointer;
}
.vvm-support-history__intro button svg { width: 15px; height: 15px; }
.vvm-support-history__scroll { min-height: 0; flex: 1 1 auto; padding: 11px; overflow-y: auto; }
.vvm-support-ticket-list { display: grid; gap: 7px; }
.vvm-support-ticket-list > button {
  display: grid;
  min-width: 0;
  grid-template-columns: 38px minmax(0, 1fr) auto 17px;
  align-items: center;
  gap: 9px;
  padding: 10px;
  border: 1px solid #dce6e8;
  border-radius: 14px;
  color: #2b4149;
  background: #fff;
  text-align: right;
  box-shadow: 0 3px 10px rgba(24, 57, 67, .035);
  cursor: pointer;
}
.vvm-support-ticket-list > button:hover { border-color: #9bcfd5; background: #fbfefe; }
.vvm-support-ticket-list__icon {
  display: grid;
  width: 38px;
  height: 38px;
  place-items: center;
  border-radius: 12px;
  color: #087d90;
  background: #e5f4f6;
}
.vvm-support-ticket-list__icon svg { width: 19px; height: 19px; }
.vvm-support-ticket-list__copy { min-width: 0; }
.vvm-support-ticket-list__copy b,
.vvm-support-ticket-list__copy small,
.vvm-support-ticket-list__copy em { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.vvm-support-ticket-list__copy b { color: #2d444c; font-size: 9.8px; }
.vvm-support-ticket-list__copy small { margin-top: 2px; color: #708087; font-size: 8px; }
.vvm-support-ticket-list__copy em { margin-top: 3px; color: #168061; font-size: 7.5px; font-style: normal; }
.vvm-support-ticket-list time { color: #7d8b90; font-size: 7.5px; white-space: nowrap; }
.vvm-support-ticket-list__arrow svg { width: 15px; height: 15px; color: #8c989c; }
.vvm-support-history-empty,
.vvm-support-loading,
.vvm-support-error {
  display: grid;
  min-height: 100%;
  align-content: center;
  justify-items: center;
  padding: 28px;
  color: #687b82;
  text-align: center;
}
.vvm-support-history-empty { min-height: 230px; }
.vvm-support-history-empty > svg,
.vvm-support-error > svg { width: 48px; height: 48px; padding: 11px; border-radius: 16px; color: #087d90; background: #e4f3f5; }
.vvm-support-history-empty strong,
.vvm-support-loading strong,
.vvm-support-error strong { margin-top: 11px; color: #30464e; font-size: 11px; }
.vvm-support-history-empty small,
.vvm-support-loading small,
.vvm-support-error p { max-width: 330px; margin: 4px 0 12px; color: #718188; font-size: 8.5px; line-height: 1.8; }
.vvm-support-loading i { width: 34px; height: 34px; border: 3px solid #d8eaed; border-top-color: #087d90; border-radius: 50%; animation: vvmSpin .8s linear infinite; }

@media (max-width: 720px) {
  #vvm-dialog-overlay:has(.vvm-support-chat-modal) { padding: 0; place-items: end center; }
  .vvm-support-chat-modal {
    width: 100%;
    height: calc(var(--vvm-viewport-height, 100dvh) - var(--vvm-safe-top));
    max-height: calc(var(--vvm-viewport-height, 100dvh) - var(--vvm-safe-top));
    margin-top: var(--vvm-safe-top);
    border-radius: 22px 22px 0 0;
  }
  .vvm-support-chat__head { min-height: 60px; padding: 8px 11px; }
  .vvm-support-chat__avatar { width: 39px; height: 39px; flex-basis: 39px; }
  .vvm-support-stream { padding: 13px 11px 16px; }
  .vvm-support-bubble { max-width: 86%; }
  .vvm-support-choices { grid-template-columns: 1fr 1fr; }
  .vvm-support-ticket-list > button { grid-template-columns: 36px minmax(0, 1fr) 16px; }
  .vvm-support-ticket-list time { display: none; }
  .vvm-support-composer { padding-right: 9px; padding-left: 9px; }

  /* The bar remains inside the safe area, but its visual mass sits closer to
     the bottom edge instead of floating high above the phone controls. */
  .vvm-role-client .vvm-mobile-nav--client {
    min-height: calc(58px + var(--vvm-safe-bottom));
    padding: 0 8px max(1px, var(--vvm-safe-bottom));
    align-items: end;
    box-shadow: 0 -3px 11px rgba(5, 65, 78, .035);
  }
  .vvm-role-client .vvm-mobile-nav--client button {
    min-height: 52px;
    gap: 0;
    padding: 4px 2px 1px;
    transform: translateY(1px);
    font-size: 8.7px;
  }
  .vvm-role-client .vvm-mobile-nav--client button > svg {
    width: 35px;
    height: 27px;
    padding: 4px 8px;
    border-radius: 11px;
  }
  .vvm-role-client .vvm-mobile-nav--client [data-action="open-support"] > svg {
    color: #06788a;
    background: #e9f6f7;
  }
  .vvm-role-client .vvm-mobile-nav--client .vvm-mobile-nav__primary {
    min-height: 52px;
  }
  .vvm-role-client .vvm-mobile-nav--client .vvm-mobile-nav__primary > svg {
    width: 39px;
    height: 35px;
    padding: 7px;
    border-radius: 12px;
    box-shadow: 0 4px 10px rgba(4, 83, 100, .14);
  }
}

@media (max-width: 390px) {
  .vvm-support-choices { grid-template-columns: 1fr; }
  .vvm-support-choices button { grid-template-columns: 30px minmax(0,1fr); align-items: center; column-gap: 8px; }
  .vvm-support-choices button > span { grid-row: 1 / span 2; margin: 0; }
  .vvm-support-choices b,
  .vvm-support-choices small { grid-column: 2; }
}